We stayed 4 nights at the Westin Taipei at the beginning of the year. We were unexpectedly given an upgrade to a Guest Office Room which was slightly larger than the usual Deluxe room, and breakfast was also thrown in. What a pleasant surprise! Even though the hotel is undergoing renovation, and we had to use 2 sets of elevators to get to and from our rooms to the lobby, we did not mind, as the staff were so warm and helpful, and they were constantly apologising for the inconvenience. The Heavenly Beds are so comfortable and huge... it was hard waking up in the mornings! The only disappointment was the buffet breakfast, which I thought could have been of a higher quality, for a 5-star hotel. The coffee was average, which was a bit of a letdown, but we found an excellent coffee place round the corner called Magic Lamp which satisfied our coffee cravings! The location of the Westin is good, and a very short walk to the MRT station. What impressed us most was the service of all the staff throughout our stay. On the last day when we checked out, I was very unwell, and needed to place to rest before our night flight. The staff were very kind (and discreet) to arrange for me to rest in the lounge at the 9th floor gym area. They got a nurse (Echo was her name) to attend to me, and gave me tea, towels, water, and made me as comfortable as possible. In particular, Edith from the gym was very helpful and attentive.I am very grateful to the staff for getting me through that day! The warmth and professionalism of the staff are what makes the Westin experience so wonderful! I highly recommend this hotel!

We stayed at this hotel over New Year - and whilst part of the hotel is under rennovation - the stay was still excellent.
The newly furbished rooms (whilst a little small) are clean, modern and have all the mod cons you need. Plus the Heavenly Beds are to die for. Service is excellent and the staff very helpful.
The location of this hotel is great also.
All in all - despite the renovations i'd defiantely stay here again when i'm back in Taiwan.

It's good location and typical Westin hotel. There was unexpected upgrade. Room was enough big and clean. However due to renovation, lobby, gym and some restaurant was inconvenience.
Starwood privilege AP membership was applied. So we could enjoy food discount.

We had the fortune to stay at the Westin for 4 nights. We arranged 2 rooms, a suite and a deluxe, for our family (with teenage son), both rooms were very well appointed. The suite was luxurious, large living area, the bedroom fantastic with king size 'heavenly' bed. Thought renovations are ongoing, the 3 floors are sealed and we could hear no noise in the rooms, and only minor noise when walking through the hotel. The staff made ever measure to ensure our stay was great. We are SPG members, thus also enjoyed access to the excellent Club Lounge for afternoon tea and evening cocktails. Starbucks right next door for those in need of a quick coffee fix, and MRT station only a few minutes by foot. We would definitely stay again.