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Roof of Africa Hotel – reviews, photos

124-126 Nelson Mandela Avenue, Windhoek 9000, Namibia
Hotel amenities
Roof of Africa Hotel
Ranked #15 of 20 hotels in Windhoek
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    5
    6
    6
    1
    5
Date Rating
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice charming hotel on the outskirts of Windhoek”
4 of 5 stars Reviewed 27 October 2010
1
person found this review helpful

I stayed for 2 weeks in the Roof of Africa hotel during a business trip to Windhoek and I would definitely return. It's not the most modern hotel and certainly not very plush but I found it comfortable, clean and the staff I dealt with were all very courteous and professional. My room had a large bathroom (with a really powerful shower) twin beds, a fridge, TV and (mostly) good wireless internet connection. The bed was very comfortable with nice soft sheets and it was normally very quiet so I slept great, with the exception of one night when some dogs barking nearby kept me awake.

The only negative would be that the evening buffet/bar food was a bit hit & miss (I had a great Oryx steak cooked fresh one night but then a horrible goulash with fatty meat another night) but when there are so many great restaurants in town & Joe's Beer House is only a short walk away it shouldn't be a problem finding somewhere better to eat.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask blueJoey about Roof of Africa Hotel
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Hamburg, Germany
Top Contributor
76 reviews 76 reviews
Reviews in 63 cities Reviews in 63 cities
25 helpful votes 25 helpful votes
“The worst hotel in Windhoek - no hot water in shower”
1 of 5 stars Reviewed 12 September 2010

This place is quite annoying: the rooms are not ok, old and dirty, there is no hot water in the shower even after waiting for a long.....long......time and the management just doesn't seem to care much at all. Arrogant people (!). Shameful to pick a name like they have done, honestly haven't had such a bad place in Africa before. I had to stay here on a business trip, but left after one night. Wouldn't spend a penny again if I had the choice.

  • Stayed September 2010, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Vielflieger_44 about Roof of Africa Hotel
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Istanbul, Turkey
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“Give it a miss”
1 of 5 stars Reviewed 19 August 2010

Awful place. Dirty room, disgusting food, rude and sarcastic management. Wouldn't stay here again even if I was paid to do so.

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask uk79 about Roof of Africa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dronfield England
Senior Contributor
39 reviews 39 reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Functional but could be better”
3 of 5 stars Reviewed 14 August 2010

We stayed here for 1 night at the beginning of an explore touring holiday. Our room was very basic but functional. Childrens room was a little better decorated.
Positives.
Bar and outdoor area were very nice with acceptable level of service.
Clean
Breakfast was adequate.
Smooth check in and check out.
Walking distance to Joes Beer House.
Negatives
Noisy.
Rooms needed modernising.
Out of town.

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Richard42 about Roof of Africa Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town
1 review
1 helpful vote 1 helpful vote
“Shocking attitude!!!”
1 of 5 stars Reviewed 25 June 2010
1
person found this review helpful

Having had the unfortunate experience of staying a week at this hotel, conducting training for our company's staff in one of the conference rooms (not the one shown on the website!), it would take me a long time to list all the gripes I have. My biggest complaint is the shockingly poor, disgusting attitude of the management of this hotel! They have NO interest whatsoever in their guests' wellbeing.

In a week of staying at the hotel and paying for 5 days of conference facilities and catering; not once did anyone from management ask if we were satisfied with the service, food, arrangements or anything else! They really couldn't care less.

Unfortuantely I took ill whilst there, and was unable to eat breakfast or lunch one day (for which I had paid). In the evening I asked at reception if I could have a bread roll eat. This request had to be referred to the manager/owner, who when asked hesitated and then when agreed, escorted me to bread to ensure that that was all I took from the buffet!!

I will ensure that our company never uses this venue again!

  • Stayed June 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Never_again002 about Roof of Africa Hotel
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Additional Information about Roof of Africa Hotel

124-126 Nelson Mandela Avenue, Windhoek 9000, Namibia
Price range (per night):* INR4,347 - 5,684

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