We went to Tan n biki in December 2011. This was our first trip to Mozambique and we were so very excited!! First of all the road from Maputo to Maraceune, where you take the ferry, is in one word a NIGHTMARE!!!! Traffic rules does not apply to the local people and I would rather drive in Johannesburg a hundred times, than on this road again. The ferry was not bad, but we did'nt enjoy the ride. The gravel road from the ferry to the camp in not bad and our 4x4 bakkie had no problem with this road. On arrival at the reception, I was not even greeted properly never mind introduced to the management. We figured out for ourselves who was who around there. The chalet was not what we expected, but we realised that this is "Africa", so we descided to accept it as it was. The outside kitchen, with everything, groceries included, standing outside, was not to my satisfaction. I saw that some of the other chalets kitchens had cupboards, but not our unit. Okay, so we descided to just relax and enjoy "Africa", then the power failures started, anything from 1 to 4 failures per day/night, while management had a generator, so they were comfortable, we had to buy candles to have some light. As you all know, temperatures in Mozambique, especially in December, is no joke, so to have no electricity and no fans, was really not very funny. I feel that from managements side they should at least provide lamps/candles, seeing that power failures is apparently a normal thing around these parts. We feel that we pay lots of money for accomodation, and then they cannot even provide a basic need like electricity . I agree, some off the staff members were friendly and helpfull, but the majority of them couldn't even understand english, so communication with the cleaning staff was non-existend. Then the amount of "lounger chairs" at the pool area were a joke, especially in December, with a fully booked camp. It was a matter of "spot a available lounger and win a Uno". I must say the restaurant, on site, was acceptable, when they had electricity to prepare the food. We ate there a few times, and I can honestly say, that the food was fresh and well prepared. Then there was the matter of quad bikes. Some of the other guests had their personal quads. The kids were allowed to ride freely in the resort, which was very irritating because of the noise. I can understand that they are also on holiday and enjoying themselves, but with no consideration towards the other guests. I feel that management should have rules and regulations in place with a designated area for quad bikes. Then the other thing that was very poor, was the fact that they had no credit/debit card facilities, at least not working ones. We feel that they should be able to accomodate the guests with such a service, seeing that lots of guests are from RSA or even other countries. We were not enjoying our stay so we descided to leave one day earlier, and only on our departure did I see the owner of the resort, and I would not describe him as "friendly". I believe that this resort has a lot of potential, but at the present moment there is a lot of issues that should be addressed by management to ensure that ALL their guests will give them a good review. We are sorry to say, but we will NOT recommend this resort to any of our friend or family and this resort will also NEVER EVER EVER see us again. We don't mean to be rude, but this is our opinion based on our personal experience and we are entitle to it.

We where there over December 2011 and could not find anything wrong. It was everything we expected and more.
Betsie and her crew wen't out of their way to make our stay as pleasant as possible. They even baked a bday cake for my daughter while they had to get ready for a wedding.
I just want to thank Betsie and Lester for a great time and see you again this year.

We booked the room in advance so the resort should have known we were coming, but from the moment we've arrived the management looked as if they were trying to be champions at ignoring us and make us feel unwelcome. The house we booked is nicely situated in the dunes and gives stunning views on the sea. The house was big, clean and had comfortable beds. The first night we stayed the electricity went off and stayed off for at least 3 hours. We had to go to reception ourselves to ask for a solution, which wasn't given by the management. They made us buy candles and an oil lamp, so at least we had some light. The management itself had electricity coming from a generator so they could watch football on their big tv screen.
We've experienced some bad encounters with the owners dogs as they've been clearly tought to be aggressive against the coloured/black staff working at the resort. This really gave us a bad feeling. All together: tan-n-biki would be the ideal place to stay if it weren't for the bad and uninterested management. So don't go there as long it's been run by the same management!!!

Very unfriendly management. They claimed that we broke glasses which we definitely did not! Then they made us pay for these glasses in a very unrespectful and unreasonable manner: I still cant believe it that this happened but they called the ferry not to take us if we wouldn't pay these glasses. It was a very unconvenient experience. Dont let it happen to you, choose another place there are lots of nice places.