Overall I had a pleasant stay in the hotel. It is a solid 4 star hotel with a great pool, comfortable rooms, nice buffet breakfast, good conference facilities, excellent spa and gym, and good central location in Maputo. The reception staff were great and very helpful. As a member of the Leading Hotels of the World there is room for improvement. Here are some minor issues I found with the hotel:
Lunch - There is a buffet lunch in the restaurant which is quite expensive. I did not want the buffet and said that I wanted to order a la carte. I was pressured by 3 different restaurant staff to just do the buffet. No means no. After ordering a prawn ceasar salad, I waited 35 minutes for the salad and they brought chicken instead of prawns. Overall not a big deal, but room to improve.
Pool - Great massive pool. Would recommend that they have a more consistent bar/food service at the pool.
Housekeeping - forgot to replenish certain bathroom items on some days. Small thing but attention to detail is what separates a great hotel from a good hotel.
I would recommend this place but prefer the Southern Sun which I have stayed at before.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC