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Hotel Carlton Antananarivo Madagascar – reviews, photos

5.0 of 5
Rue Pierre Stibbe Anosy | PO Box 959, Antananarivo 101, Madagascar
Hotel amenities
Hotel Carlton Antananarivo Madagascar
Ranked #3 of 44 hotels in Antananarivo
4.5 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveller rating
    27
    18
    9
    0
    1
Date Rating
maryland
Senior Contributor
41 reviews 41 reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
“A Good Choice in Tana”
4 of 5 stars Reviewed 28 October 2011

Highlight of the hotel is its great staff. Friendly, professional, attentive. Rooms are nice, well appointed, although not luxurious. Internet is free and works very well.
Things to improve: a) the bar. The stench is unbearable if you are a non-smoker. Management should vastly improve the ventilation or make it non-smoking. I truly feel for the staff that need to work there. b) the restaurant is expensive for Tana and the food was stale and not good at all. Service was also inattentive the one night I had dinner.
While the hotel is a bit secluded, about 3 blocks away and next to the Total gas station is a restaurant Vicu-Vicu which is very good and at half the price of what the hotel will charge you.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMadagascar, Guest Relations Manager at Hotel Carlton Antananarivo Madagascar, responded to this review
3 November 2011
Warm greetings from Tanà
We thanked you for choosing the Carlton Hotel and for having given us your advice. Your feedback is very important for the improvement of our services.
Looking forward to better serving for your next visit in Antananarivo.

Miora - Guest Relations
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MA
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“wonderfully welcoming experience”
5 of 5 stars Reviewed 3 October 2011

I stayed with a large group of friends at this property for about 8 days in September 2011. From the moment I was picked up from the airport to the moment I was dropped off at the end of my stay, I was treated with the utmost courtesy and hospitality from the entire staff. The room was clean and well-appointed, the food (breakfast buffet, dinners) was great, and service was attentive. For example, we asked for a plastic laundry bag from housekeeping at 1 am, and they promptly delivered one to our door. I would recommend this hotel to anyone visiting Tana for business or pleasure.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CarltonMadagascar, Guest Relations Manager at Hotel Carlton Antananarivo Madagascar, responded to this review
12 October 2011
Thank you for your very positive comments. We are happy to see that our services have met your expectations. We hope that you will come back for the next Operation Smile edition

Miora - Guest Relations
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Durban, South Africa
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Operation Smile Group”
5 of 5 stars Reviewed 1 October 2011

Every single member of staff is helpful, happy and polite. They went out of their way every day to help us no matter what the request. The breakfasts every morning were delicious. The Bistrot is a great place to sit in the evening and have a meal after a hard days work. The view from our well appointed room was lovely. My best was being able to do some laps in the stunning swimming pool. All in all a great place to stay.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CarltonMadagascar, Guest Relations Manager at Hotel Carlton Antananarivo Madagascar, responded to this review
12 October 2011
Thank you indeed for your comments, we did appreciate serving you
Looking forward to handling your future reservation

Miora - Guest Relations Manager
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Ellicott City, Maryland
1 review
“superb service, congenial, all conveniences and security.”
5 of 5 stars Reviewed 29 September 2011

The hotel staff could not have been more accommodating and responsive to the needs of our rather large group. The rooms were comfortable, well appointed. The staff were ever willing to give us advice and information about places to go and helping us get to our destinations. Security and safety were not an issue. For all of those reasons we were able to focus on the purpose of our trip rather than on unwelcome distractions.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarltonMadagascar, Director of Sales at Hotel Carlton Antananarivo Madagascar, responded to this review
12 October 2011
It is a pleasure to discover such comments and we thank you for them. We hope that we will have again the opportunity to welcome you next time.

Mirella - Director of Sales
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SLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Gracious hosts for our Operation Smile Group”
5 of 5 stars Reviewed 28 September 2011

Lovely hotel with a wonderful breakfast buffet. Service impeccable. Wonderful to come back to after a long day's medical work at a nearby hospital. The only negative at all was the dogs barking nearby. They were quite loud despite the fact that I was quite a few floors up in the hotel. Perhaps it was the side of the hotel I was on.

I totally enjoyed my stay, and appreciated the graciousness of our hosts.

Room Tip: Request a room not facing the street.
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  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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CarltonMadagascar, Director of Sales at Hotel Carlton Antananarivo Madagascar, responded to this review
12 October 2011
Thank you for your comments and for the partnership help with the Carlton Hotel Madagascar. We appreciate the fact that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back in the very near future.

Mirella - Director of Sales & Marketing
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Additional Information about Hotel Carlton Antananarivo Madagascar

  • Carlton Hotel Antananarivo
Address: Rue Pierre Stibbe Anosy | PO Box 959, Antananarivo 101, Madagascar
Price range (per night):* INR10,923 - 18,112

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Hotel Carlton Antananarivo Madagascar
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