We were very excited to spend our Easter holiday in Khutse. Our stay started out bad as when we arrived at the lodge no one was there to greet us or direct us where to check in. Basically the staff of the lodge never let us know what was going on, like what time dinner or breakfast were served. They also did not tell you when other events were happening. You were fending for yourself the whole time. When you did ask you felt like you were imposing on the staff. The pool was horrible, it was green and we were scared for our health to swim in it.
The rooms were nice and the bed was comfortable. We had a lovely room at the very end, so it was nice and quiet. Our deck also had a great view into the bush. They did clean the rooms promptly. They did not supply new towels or linens. What made our night bad was that we did not have electricity through the night (when everyone else did) and so our fan did not work and it was very hot in the room. When we reported our problem (numerous times) the staff just shrugged it off.
We were supposed to get a wake up call for the game drive in the morning and we didn't. Luckly we weren't really able to sleep so we did not miss the drive.
Even thought this hotel is the only one in the area, I still would not recommend it for the price. You would be better off camping in the game reserve.
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