The Metcourt is relatively new and I think I stayed there shortly after it had opened. It was designed for the business traveler and has less to offer than its neighboring Walmont sister hotel. And by less, I mean a lot less. The only real edge this place has over the Walmont is that the breakfast is cheaper.
The elevators are slow, the service so-so, the internet not so great, no room service, no restaurant on site (aside from breakfast) and it's not that much cheaper than the Walmont.
Oh, did I mention the rooms are smaller?
I will admit that the rooms at the Metcourt look nicer than the Walmont (they have a more modern feel to them), but I'd prefer space. Also, there are no safes or refrigerators in the room.
If you want dinner, to work out, take out cash, buy a newspaper or swim, you have to go over to the Walmont. Granted, it's really not that far at all, but at the end of a long work day when you all you want to do is have a quick bite to eat and go to bed, the idea of going out and finding food isn't very appealing to me at least.
For the money you're going to spend, stay at the nicer, more convenient, better equipped Walmont.

I received the most terrible service imaginable from the metcourt inn receptionist on Dec 18 2009 when we wanted to have our clothes ironed. we were told we have to take our landry to the grand palm after waiting for 24 hours for the ioron which never arrived. for a three star hotel this is applalling service

The Metcourt Inn is on the Grand Palm site and it shares the plush grounds with the more upmarket Walmont Ambassador Hotel.

There are now phones in all rooms and no payphones at all in the hotel. Finding what rate you will be charged for their use is however not as easy or clear cut as it should be. That said, my advice to anyone going to Botswana would be to either bring an old mobile/cell and get a sim or buy a cheap phone here. No one can quite understand why there is reluctance on the part of the tourist to use their home registered phone. Roaming charges appear an alien concept as is planning ahead!

Sadly wireless internet at the hotel is costly which seems a shame as I can’t believe that many use it and it’s obviously running 24/7.

The restaurants on the Grand Palm site are OK but they are a tad more expensive than can be found at the Malls like Riverwalk. The best is by the pool but it shuts too early; expect to see a troop of monkeys playing on the green around the pool if you catch it. The nearby Chinese Restaurant (out of the grounds, hang a left and across the petrol station forecourt) that you can walk to has the ambience of a large shed from the Bladerunner set and it’s surrounded by drunks from a small sports bar which has all the charm of a train wreck - Number 1 Detective Agency not!! So you really have to spend about 60 Pula a night on taxis to get to dinner and back. The main disadvantage of the hotel being its location.

Service can be slow but it’s generally good-natured though not always efficient. The previously mrentioned towel problem still exists - you can be waiting for your towels to be returned at 6.00 pm.

The Metcourt Inn, the Walmont Ambassador hotel, the Grand Palm resort as well as the casino and the Gaborone International Convention Centre are one complex and share a very spacious garden. All restaurants and bars are located at the Walmont Ambassador hotel. The Metcourt serves only breakfast with a sufficient selection of food and fruits. The staff at the reception is very friendly and helpful, the same applies to the waiters/waitresses at breakfast, no complaints at all. The cleaning staff could be more friendly, rooms are cleaned very late and towels are delivered even later probably because they do not have enough towels and beware the Metcourt is a very popular hotel, always fully booked.
The rooms are small, no closet, only a rack with 6 hangers, no refrigerator either! Wi-fi exists but is costly, and one of my colleagues who tried it called it very erratic and slow, you pay for the full time but it might be down some of the time.
The gym located at Walmont Ambassador can be used but you have to pay a fee of 3 Euro per day. And beware there are no towels at the gym you have to bring the towel from your room. The same applies for the lockers, bring your own pad lock. TIn the gym there is plenty of equipment but it feels very crowded even with few people there. The pool is at the Grand Palm resort, there is a nice outside bar near the pool.
Not far from the entrance to the complex there is a Chinese restaurant and a fairly good equipped convenience store.
All in all I recommend the Metcourt and certainly will come back.