One week in tropico: internet did not work in my room or was so slow I could not send e mails or realize skype calls, reception was totally unacceptable with their service, unfriendly, arrogant and hostile when asked for any help, the whole Hotel is on dire need of renovation, the corridors and rooms smell of old cigartte smoke, the TV channels are functioning (if at all) in a mysterios way....the restaurant not very inviting. There is a variety of hotels in Luanda nowadays that are way better, like Skyna, next door and the beautiful new Epic Sana, with a very welcoming reception desk! Or Rouxinol, a friendly guesthouse. Much choice now, and no more need to stay in Tropico. hopefully they will renovate the place and restart with staff that understands what it means to be in the service sector. BUT: thanks to the lovely room service and breakfast service, they were great, shame on the management of the reception.
Room Tip: stay away from this Hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC