the holiday was quite memorable though we had a couple of problems with the receptionists on our way out but overally the staff was very friendly and the food was superb...........

I agree with the other reviewers that the hotel has a Disney World feel. We were there a week after New Years and it was quite empty. The eating choices were not good and expensive for what you got...very generic and shopping mall food court quality. At both restaurants that we dined, they had run out of basics like lettuce and ketchup, which is odd because there is a supermarket in town. The staff also tries to get you to pay in cash with the old "our credit card machine is not working story." The breakfast offered at the hotel is very expensive($29?), so be sure to find out first if its included. The rooms were nice but a little worn. The staff was helpful. Overall, the hotel was perfect was our stay since we were concerned with safety after reading about some of the challenges traveling in Zimbabwe.

We stayed here for our one year anniversary and it was a lovely stay. It is in a great location as you can just walk to the falls - you will be hassled non stop by the locals on your way there though. Be prepared, they will even take the shirt or shoes you are wearing in exchange for their wares. They are very respectful to the tourists though.

The hotel itself is a bit dated and looks like an outdated sun city... The rooms were clean and the staff extremely helpful and friendly. They helped plan our excursions and we booked a great night time game drive safari on the second night! We also went on a lovely sunset cruise along the zambezi.

The food was quite disappointing. The chefs at breakfast time that prepare your eggs etc were not very good. The food was not that fresh and the selection not that varied. For dinner we went to the spur situated in the little casino section. The portions were small and it was very expensive. Playing blackjack at this quiet casino was quite fun though!

The rooms in this hotel are clean and tidy. There is a balcony looking
over a nice wetland area. The staff
are friendly although a couple of the older staff had quite a lot of alcohol
on their breath at 10am in the morning. We also had problems with wake up calls that never happened and laundry that was never picked up.

Elizabeth Hall
Glebe Sydney