I came to the Harare Holiday Inn after a very pleasant night in the Gaborone Sun Hotel in Botswana. I was prepared for a slight let down, and this is exactly what happened.

The main problem I had was with the security. Not at the hotel (which was fine) but my data security. I had booked an airport pick-up through the hotel. Arrived at Harare Airport and there was a guy with a Holiday Inn sign with my name on it. Went outside, whilst he went to collect his car. At that point, someone else came up to me with a Holiday Inn sign with my name on it. The result was a full-blown argument in the airport (which eventually involved the police) between the two drivers. Anyway, it turned out that one of the front desk staff had sold my name + arrival details to another driver instead of the official Holiday Inn driver. Not good.

Problems continued at check in. I had booked the hotel through Expedia, and had a full confirmation. However, it transpired that Expedia's credit card had been declined, so I had to spend a good couple of hours the next day acting as the go-between for the Hotel and Expedia (note - this was absolutely not the fault of the hotel, but didn't make my stay any more pleasant)

The rooms were fine, there is a great steak restaurant attached to the hotel, and there was entertainment in the bar every night. The staff were very nice, and gave good tips on things to see an do during my four-night stay.

Overall average, but could have been better given the issues listed above.

It's a nice hotel.
Except Wi-Fi access service.

Caution!
Pined point of tripAD's map is completely wrong.

stayed there several times the hotel is not bad the food is ok, I liked the salads. the place is in the centre of the city, I would stay there again

this hotel is one the worst I ever stayed in. From outside it looks big and good but from inside its not upto holiday inn standard. Building is old but I will not blame hotel as all the buildings in harare are old. Rooms are big but normal room doesnt have mini bar. you need to pay 30USD extra for room with mini bar. they dont accept only visa cards so if you dont have visa card then I would suggest carry enough cash to settle your hotel bill.
Here I also stuck in lift of hotel. It didn't stop but was moving up and down from 1st to 8th floor. I know this hotel is bad but I think travellers dont have much options in harare. this is one of the cheap holiday inn.