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Matmata Hotel – reviews, photos

Matmata center B P 66, Matmata 6070, Tunisia
Hotel amenities
Matmata Hotel
Ranked #4 of 6 hotels in Matmata
3.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    1
    3
    0
    2
    2
Date Rating
Leeds, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Offhand staff and poor facities”
1 of 5 stars Reviewed 14 November 2010

We knew it would be basic which fine but staff very offhand eg thought we were unreasonable when wanted a change of room as no seat on wc!. 2 Further rooms later, we accepted a room with no curtain on shower though size of bathroom meant this needed - toilet rolls sodden by last users due to lack of. Air conditioning liquid came under door and ran across the floor - luckily we had a newspaper which soaked it up for 2 nights. Breakfasts minimal - pleasant waiter but bread stale and persistent flies in dining room. Room not made up during our 2 day stay.

It seemed that most guests were overnight coach parties, and little comeback to poor provision and service.

Had swimming pool and some rooms had view over dramatic scenery. Small village, so cafes (no real restaurants) all local.

Would stay in another hotel if went again.

We booked via Travel Republic, then needed to cancel one room. Process extremely ponderous an dthey took large % of cost in cancellation fees..

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask FandRD about Matmata Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
“Good location and value”
4 of 5 stars Reviewed 6 May 2009

Having opted not to stay in one of the troglodite hotels we headed for the hotel Matmata. First impressions were not good as there were three coach loads of Italian teenagers, but a quick chat with the guy on reception and he told us that the groups stop their for lunch but stay somewhere else. The room was a good size and everything worked. We opted for Demi Pension which included our eveing meal and that was best value option as eating places seemed to be lacking in the town. The food was very good, a four course evening meal, including a veggie option. The breakfast was the standard Tunisian hotel fair, you know bread, cheese triangles, jam, butter, stewed coffee...... The location is very good, close to the museum and troglodite houses and not far to visit some of the surrounding villages. The pool was drained and empty which was real shame as we could have seriously done with that the first day but otherwise it was a good stay, helpful staff etc. The only draw back is the hoard of 'guides' and other touts that hang around the entrance, wanting to take you to different places, they are really persistent and the hotel does little to discourage them. We went to the museum on our own and the lady there asked us how we found it, we told her it was in our guide book and thought the question was strange until five minutes later one of the men who had been hanging around outside the hotel turned up and tried to claim that he'd brought us there. She was having none of it and he was dispatched after a right telling off.

It was a minor niggle and would stay there again

  • Stayed April 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask VJ153 about Matmata Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“場所が場所なので…”
2 of 5 stars Reviewed 7 June 2011
1
person found this review helpful
Google Translation

Stayed April 2010, travelled with friends
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Ask leap2929 about Matmata Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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France
1 review
“Cadre correct,mais service minable!!!”
2 of 5 stars Reviewed 6 January 2010
Google Translation

  • Stayed December 2009, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ben64-40 about Matmata Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kerkennah
1 review
1 helpful vote 1 helpful vote
“super super”
4 of 5 stars Reviewed 19 March 2009
1
person found this review helpful
Google Translation

  • Stayed March 2009, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask chellyanis2002 about Matmata Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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