A friend and I went to Villa Didon for cocktails, or at least tried to go. When we arrived (Im African American) we were harassed by security outside of the hotel about the purpose of our visit and if we had a reservation for the restaurant. When we repeatedly said in Arabic and French that we are going to the bar, they promptly said there was no room. We decided to enter and found plenty of space. This is the second time that this has occurred at Villa Didon. The first incident was two months ago with another friend, where again we were told there was no room at the bar, and decided to enter despite their protest and found plenty of room at the bar. This most recent incident, I was so disgusted that I asked for the manager who was "not present at the time" but the receptionist assured me that he would register my complaint. We decided to take our business elsewhere. Needless to say I doubt the manager will hear about the incident, therefore I will be visiting again and speaking to the manager in person. I spoke with security and told them that I would be speaking to the manager about this most recent incident and I will not be spending my dollars at their establishment.

I tried to see their rooms for future reasons - they kept me waiting and waiting in the lobby. What I saw there in the meantime, was an unbelievably arrogant attitude to their customers.
Staff at the reception was unfriendly (not a single smile!), extremely slow and completely inefficient. Once you enter the building you have the very strange feeling of not being welcome. The design is modern, however not as breathtaking as in design-hotels in Central Europe. Their clientele seems to be mostly persons who want to show their wealth ... smoking cigars, showing a lot of gold ... well, they want to impress others, that's it. But far from "understatement". The Villa Didon is truly not an authentic place, it could be anywhere and their staff does not even life to 3-stars-standards. If you look for a nice, quiet place in a great location, then you may try the charming Dar El Medina in Tunis, which is a lovely, welcoming place.
Oh, yes, after 1.5hrs waiting I was told that all (10) rooms were occupied and I went off. I simply do not understand, how a hotel can exist like this - but the negative ever same reviews here over the last years so far had no impact on this product.

OMG... we just had the worst SPA ever... we wanted to do the hammam + Massage... at the hammam we were scrubbed with soap that is basically a liquid hand soap refill for toilets. Then we had to wait for 30 minutes lying on a bed before the massage... a lady came a decided to perfume the SPA with... a toilet spray! ... we finally decided not to have the massage... avoid avoid avoid!!!

Hi,

I choose this hotel because it's rooms, location and services. the Jacuzzi is not working in the jounir suit i got , tea and coffee always cold and the most important thing that i cannot sleep untill the last bar is closed because while am in bed i can hear every thing happens down which wasn't excepected at all as a 5 stars hotel. i spend lovely time in the morning at the spa and suffer ALL NIGHT.

Noura