I tried to see their rooms for future reasons - they kept me waiting and waiting in the lobby. What I saw there in the meantime, was an unbelievably arrogant attitude to their customers.
Staff at the reception was unfriendly (not a single smile!), extremely slow and completely inefficient. Once you enter the building you have the very strange feeling of not being welcome. The design is modern, however not as breathtaking as in design-hotels in Central Europe. Their clientele seems to be mostly persons who want to show their wealth ... smoking cigars, showing a lot of gold ... well, they want to impress others, that's it. But far from "understatement". The Villa Didon is truly not an authentic place, it could be anywhere and their staff does not even life to 3-stars-standards. If you look for a nice, quiet place in a great location, then you may try the charming Dar El Medina in Tunis, which is a lovely, welcoming place.
Oh, yes, after 1.5hrs waiting I was told that all (10) rooms were occupied and I went off. I simply do not understand, how a hotel can exist like this - but the negative ever same reviews here over the last years so far had no impact on this product.

OMG... we just had the worst SPA ever... we wanted to do the hammam + Massage... at the hammam we were scrubbed with soap that is basically a liquid hand soap refill for toilets. Then we had to wait for 30 minutes lying on a bed before the massage... a lady came a decided to perfume the SPA with... a toilet spray! ... we finally decided not to have the massage... avoid avoid avoid!!!

Hi,

I choose this hotel because it's rooms, location and services. the Jacuzzi is not working in the jounir suit i got , tea and coffee always cold and the most important thing that i cannot sleep untill the last bar is closed because while am in bed i can hear every thing happens down which wasn't excepected at all as a 5 stars hotel. i spend lovely time in the morning at the spa and suffer ALL NIGHT.

Noura

First the positives. The location is fantastic and all the rooms have amazing views over the punic ports from the lovely balconies. The suites are huge, there is a great hammam downstairs, the beds are comfy and there is a bit of a wow factor.

However.... once the wow has worn off you notice the cracks both physical and in the quality of service.

The finish on the rooms is not as good as it could be, which is a shame as a lot of money has been spent here and with slightly better workmanship it would be better.

The in-room bath area at the end of the bed is interesting. It is a nice idea, but it would help if the shower worked properly and did not flood the room. It would also be good if the bath could drain, or you could get hot water out of the taps in the sink.

Other minor annoyances included the bizarre stocking of the mini-bar, the inability to provide any glasses in the room, the impossible complexity of controlling the temperature in your room and the strange automatic time-controlled, motion sensitive lighting.

The main probelm was the service. You were not made to feel like a guest at a hotel but an annoyance getting in the way of running one of Tunis's top restaurant/bars downstairs. It was almost as though they had forgotten there were rooms attached.
Whilst the restaurant was nice, it is dramatically overpriced compared to other equally good eateries nearby and is no longer part of the Alain Ducasse stable.

The bar staff were entertainingly incompetent and full of their own self-importance, which was surprising given the very limited range of drink available. We also spotted them pouring left overs from drinks back into the bottles! On most nights all the seating in the bar is reserved for private parties meaning that guests have no where to sit anywhere in the hotel other than their rooms, given that the bar also serves as lounge and reception.

Unfortunately you could hear the noise all night from your room.

All the makings of a very nice hotel are here - it just needs some professional hotel management and staff.