Currently , there is a strike in the hotel , with poor management could not solve the staff demands or concerns , overall the hotel is good however , we faced issue with the Air condition , for 2 days , then they solved it , the staff are excellent specially in the reception and all services in this hotel are good , staff are very friendly and helpful ,
Just the strike could affect the quality of the hotel ,
i would really come again because of the services , and we would like to take the opportunity to thank all staff (reception) , who makes my stay great,

For some reason the song "Hotel California" plays on a consistent loop in the lobby / bar / restaurant area.

The lobby is well-decorated. Some of the room furniture is interesting. The higher rooms offer decent views.

The hotel is dimly lit, maybe to hide how dusty and unkempt the furniture is... I've stayed at hostels that have been better maintained. My shower was in a state of disrepair. The bathroom needed a lot of work and a serious cleaning.

Don't eat in the hotel restaurant. The prices and food are better on the outside. Also, don't bother with the bar.

However, for the traveler coming from Europe for a weekend trip, the prices and location were just fine. The staff was helpful and very accommodating in terms of language.

Wow! Best hotel I've ever been to!

The rooms are luxurious and bathrooms are incredibly clean, not a tile out of place! The design is incredible, most unexpected!
For a quiet night in, there is a wide choice of TV and radio in every room (not all in African)!

The food is also of top quality, freshly baked rolls, freshly squeezed orange juice, and the best damn scrambled eggs i've ever tasted!

The staff are incredibly nice and helpful. They listen to your every comment and cater to all your needs. I should also mention that they have the most advanced communication system I have ever seen.

Our tour guide was also very good, knew exactly what to do and was extremely well organised, his organisation skills were of the best i've seen. We felt very safe and reassured with him around.

I feel I must make special mention of the pianist in the hotel bar. His renditions of modern classics were indescribable and I cannot begin to describe the experiance here as I feel I cannot convey his talent in mere words. You have to hear him for yourself to see his brillance.

You must stay at this hotel, it is unforgettable.

After reading some reviews of this Hotel i was dreading the trip but when i arrived and settled in i found every thing to be quite the opposite,granted it could do with a lick of paint but appart from that the staff where very helpfull and speak a range of languages,French,Spanish,Arabic and English.The food is very good value for money and the rooms are basic but adequet with A/C and tv.
the night life is excellent with 3 bars and a disco,also cabarete with dancers and traditional music .
Remember this is Africa not Europe therefore some of the things we take 4 granted in other hotels may only be to a 2 star rating apart from that i enjoyed myself,so much so i am going back in Nov and cant wait.