I stayed in this hotel recently (June 2011) and am still regretting my bad decision of throwing my money over this poorly-managed hotel. As we went upstairs to leave our baggage in the rooms and explore the city,. We had booked 2 rooms and we came to know that the key-card of one of the rooms we booked was not working. After many trials I contacted the reception and the sleepy (it was day time though), cold receptionist promised to send the technician in a short time. That short time was 1 HOUR though, we later came to know that! After many reminders and a long and frustrating wait the "technician" came. The man didn't know what to do AT ALL. He just started hitting the lock with a hammer and did nothing good but add to our already frustration. It was obvious that he was totally untrained and unprofessional for this job. He quit after an hour or longer and suggested to use the same entrance door (which was working, luckily) for both the rooms, what a professional advice! We waited for 2 HOURS, ruined our entire trip and wasted a good amount over that third-class hotel only to hear that the lock couldn't be repaired and also that no other room could be allocated to us. So live as it is! Not only this destroyed our planned trip but also left us feeling bad and frustrated n i don't think so we could enjoy the city later. We came back at hotel at night only to find uncomfortable beds awaiting us. It was very noisy and disturbing all night besides ur constant struggle to keep ur self from falling. None of us could sleep well all night. The next day aound 12: 10 we recieved 2 fone calls from the reception reminding us to leave the hotel IMMIDIATELY. The staff was very unprofessional, rude, UN-helpful and poorly-trained to run this famous chain of hotels. I have stayed at IBIS hotels in many countries (spain, france, England, Austria) but this was the worst experience i have ever had. NOT RECOMMENDED to anyone who's planning to visti Tangier!

Travelling in Morocco, I found it really easier to book hotels near the train station - don't need the rapacious hordes of taxidrivers. This Ibis was pretty new, the rooms were well appointed for Ibis and the service was good.
Despite the fact that I didn't like Tanger the town too much, the hotel was good - stored my bags after checkout until my evening train.

The staff were very helpful, great value for money!
Good no frills hotel, all new and clean. Overall a solid hotel to stay in for a few nights!