I was served a disgusting cappuccino in a dirty cup for 6 dollars. The doorman has really harassed me hoping to get a tip. I have been overcharged 1500 dirhams for no reason at the checkout. When I booked the taxi myself from the airport have paid 200 dirhams, booked from the hotel is 300 for a dirty smelly taxi with no seat belt. The cleaner was really rude, had to ask twice for having serviced my room. Went to the gym in the SPA and none of the electric machine was working. There was a pool but the water was freezing. It was by far the worst five stars hotel I have been to. Usually in a five stars hotel one expects a bit of treat. ....

Too many stars and too expensive for this hotel with dark rooms, out of fashion decoration, limited service (internet is out of price and staff is slow and incapable). Breakfast was okay but the venue casts a really gloomy and depressing atmosphere. Avoid.

Firstly can I say this is not a 5 star hotel. Avoid it !!!! Rooms are not clean, they are old and tired. The whole hotel needs refurbishment. Breakfast is shameful although they do have someone making omlettes, if you can find a clean plate that may be your only pleasure. Most tables do not have cutlery, and there were never coffee cups, we had to continually ask !! Moroccon tea-cold !!

Curtains do not completely close in the rooms, shower head falls out of the holder, bathroom floor really dirty. This was not just my room, I had 5 colleagues with me and all the rooms were the same.

Really loud music echoing throughout the hotel till very late.

Internet 5 Euro for half hour ! There are plenty of internet places providing 1hr for around 50pence.

Concierge was hilarious .... didnt know a thing !! Rabat IS a great place, just stay somewhere nicer. Take my advice :)

We stayed at this “so called” 5-star hotel for 2 nights in July 2010. We can NOT under any circumstances recommend Hotel Rabat. It is NOT an apartment hotel, but a regular hotel. Its staff is poorly trained and not able at all to meet the expectations of a 5-star hotel guest. There is NO outdoor swimming pool as stated on www. Expedia.com, only a tiny indoor pool in the basement. We pointed out this shortcoming to the duty manager upon arrival and offered to show him the outdoor pool service offered on www. expedia.com. To access the internet we were invited to buy web-time at the reception (10 €). There was no interest in identifying and correcting the false information on Expedia. The reception SELL tickets to an outdoor pool at a neighbouring hotel at 35 € per person/day. The rooms are NOT in working condition, especially not for a 5-star hotel. Upon arrival we had to move from the first room we were assigned, to a second, and then to the third room before finding a room with working electrical installations, TV and water/toilet. The safe in any of the rooms was not fixed to the wall – and could easily be removed in a small bag. There are NO services offered during weekends, the reason being “the office is closed during weekends”. We needed some 30 cm of Scotch tape to close an envelope. After 36 hours waiting the reception gave up – no one was able to help. DON’T WASTE YOUR MONEY on this hotel, which deserves a maximum 3-star rating.