the staff was unbelievably rude. they wanted to keep our passports until we payed and when i said no, they were AWFUL to deal with. the price we got online was higher than the price marked on the back of the door and the price at the front desk (both were different). we were told our price did not include breakfast when we checked in. when we checked out, i commented on how surprised i was that the online price was higher than the price at the front desk and they said it was because it included breakfast. they were not apologetic in the least and mumbled in arabic amongst themselves.
we asked for cab directions to go to the mausoleum (because it was raining and we have an infant) and the man said "you don't need to take a cab. it's a 20 min walk" and walked away.
the hotel was quite loud and smelled of cigarette smoke.
i would not recommend this place to anyone. there is no value for money.
THE PITS.
- Bouregreg Hotel Rabat
