There is a club right next to the hotel which is really noisy at night; the sonorisation is so bad that you often cannot fall asleep.Another major drawback: the hotel is quite far from the city center ,so you have to pay around 10 euro by taxi (no alternative means of transport)for a ride to the city center (medina) and back. Breakfast is poor ,too. The staff, however, is pretty nice but this doesn't make it much better :) Otherwise, you'll have a great time in Marrakech.

Marakech is a paradise in earth i really like ittt.
it was a good experience, first i was hesitating to book in Palais soltan riad and spa bbut once there i really enjoyed the service and the staff were very kind and helpful.
it was just amazing, and i will book in the same hotel next time.
the rooms are big enough for 2-3persons, i really like the smell and it was really clean.
Breakfast was fresh and very delicious.
swimingpool was clean.
no disturb, no loud voice so we slept like babies.
the price is really a good deal.

Thank you to let us enjoy our holiday.

We had a brilliant time at this hotel, the staff are really friendly & couldn't have been more helpful. The hotel is lovely inside with traditional pieces everywhere and the room we stayed in was perfect with a gorgeous four poster bed & a huge bath. The roof top bar is brilliant & a perfect place to chill out after the madness of the Medina! We loved the music they played....a experience which will never be forgotton by the four of us. Fantastic

We spent the penultimate week of August 2011 the Palais Soltan in Marrakech. We’d like to thank all the staff there (especially young Mohammed) for their warm hospitality and unending helpfulness during the course of our stay. It was a holiday we will never forget, largely down to this perfect hotel.

THE PALAIS

Without wanting to sound too much like an estate agent, the building is set out in a beautiful Riad style with elaborate décor throughout. So clean (there wasn’t a day where we didn’t see the floors being washed and up-keep in general going on). The courtyard dining area is really something else – and every other part of the hotel is different. In short – it had a balance of character and cleanliness that far surpassed anywhere we’d stayed before.

Our room was beautiful – a huge 4-poster bed, a large bathroom and everything else we’d ever look for … most importantly, given the 45 degree heat – the air conditioning was perfect – there’s nothing like walking into a cool, stone-floored room after a day of baking. Fridge, TV (which we didn’t use – why would we?!), plenty of cupboard space etc and a safe (again – we didn’t use, simply because we felt like all our possessions would be perfectly safe and looked after).

THE PISCINE

Absolutely gorgeous – the atmosphere and layout of the Piscine was something we looked forward to every day; in the morning, calm and relaxing – just the sound of the birds and splashes in the pool (which again – was impeccably clean); and in the afternoon – late evening, music – a mixture of dance and French/Arabic music – really atmospheric, even if for one of us, it wasn’t the sort of music we particularly like.

At night, the DJ would arrive – what a talented bloke – really knew what he was doing and what was a relaxing pool by day, turned into a roof-top, pool-side club. Yes, the bar is pricey, but so it should be … in a country where alcohol is seldom drunk, it is only right that they charge foreigners European rates; it’s their prerogative and we can’t complain.

We’ve seen a few complaints about the music on this site. Do get over it. It serves to add to the atmosphere, and at night people not staying at the hotel would pay to get in to a place we could roam at our leisure. We even met another British couple on one of the trips, who were staying at a Riad in the Medina, without a pool, who the next day walked a mile and a half just to spend a day at our hotel’s pool!

THE LOCATION

About 10 minutes drive from the Medina – that’s no more than 40 Dirham (around £3) by yellow taxi and free, twice a day using the Palais Soltan’s shuttle bus. Marrakech is a beautiful, vibrant city – just an amazing experience; however it was nice to be able to relax and be a little distance away from the hustle and bustle; that being said, there is everything you need … a gorgeous restaurant to the left of the Palais as you leave (Chrystal), Pacha nightclub (we didn’t bother) and the Almazar shopping complex 3 or 4 minutes walk away, where you can stock up on any provisions (prices are fantastic).

Again – for those complaining about the distance – first off, it makes little or no difference to your stay and secondly, why book it? Look at the map – it is exactly where it says it is.

THE FOOD

Try the Tagines – especially the lamb – they are fantastic. Breakfast is what we’d describe as Moroccan-continental; if you’re looking for a Full English – what are you doing in Morocco. There’s plenty of choice, coffee, mint tea and freshly squeezed fruit juice on tap and it is served over several hours. Perfectly lovely.

OUTINGS

We booked two day trips during our visit, one to the Ourika Valley in the high Atlas Mountains, and one to the beautiful town of Ouarzazate, the gateway to the desert. On reflection, we are so glad that we booked these trips via the hotel, as in comparison to other packages, they were much, MUCH cheaper – no more than 40 Euros per person for what were very long, exciting trips out, and ones that we’ll never forget.

Special mention to the guides who took us and stayed out with us all day; we actually visited during Ramadan, and were humbled by their dedication to their fast, despite the long drive, long walks and tough climbs, not to mention the blistering heat. Truly incredible.

FLEXIBILITY AT DEPARTURE

On our last day, our flight didn’t leave until the evening. The hotel staff were happy for us to keep our room until 6pm (check-out time is usually 12) and so we had another full day in the sun … common sense from their perspective and just so accommodating – thank you so much.


Once again – we’d like to thank ALL the staff at the Palais Soltan for their warmth, their helpfulness, kindness and for making our stay in Marrakech so perfect. We were honoured to be guests in your beautiful country and even more so to be welcomed as we were into your home. Insha’Allah, we will return very soon. Needless to stay, we will hope to stay in the same place.