Everything they say about Oliver, the owner, is completely true. He's a warm, friendly, talkative Frenchman, with equally helpful staff, especially Ahmed L'artiste. Makes a big difference to a holiday. When he heard that I'd brought my partner here as a birthday treat, he immediately invited us to have dinner that evening. It was the best couscous that we had in Marrakech. He gave us a mobile phone while we were there in case we got lost and needed someone to guide us back. The Riad was beautifully appointed. Even though our room and bathroom were a little on the small side, the service more than made up for it. It was a short walk from the lively and chaotic Jamaa el Fna and felt like an oasis. Also if you like a drink, it is almost impossible to get one in the Medina unless you're having dinner so we'd often pop back to the Riad for a drink before eating in the main square.

We stayed at this Riad for 3 nights, followed by 2 in Essaouira (same owner). We were three female friends celebrating a 50th birthday! I found this Riad via trip adviser and we received what we saw and MORE!! Olivier and his staff were wonderful - so welcoming! Our first visit to Morocco, which was such a culture shock (in a good way) and could have been more overwhelming, however, with the help of the Riad staff, we were given sound advise and direction! "5 min walk to the market or 5hrs if you get lost" was very true and thankfully that's where the mobile phone which we were lent by the Riad gave us security! We were recommended a wonderful restaurant to dine at, Hammam to relax at, places to visit and English speaking tour guides! We also stayed at the house in Essaouira and our host Said could not have done more for us either. We had the whole house to ourselves and found everything very comfortable and a wonderful sanctuary. Essaouira is much quieter than Marrakech and whilst Marrakech was a "must see" it was a pleasure to spend time in the much more quiet and scenic Essaouira! We felt very safe at both Riads! Thanks for making great memories! Would recommend and would like to come back one day!!

Located in the slums of the medina, this shabby little 'hotel' is the worst of all scams.
Rooms are tiny, with off-white plaster walls so thin that you can hear your neighbour unzip a suitcase. The sheets were stained, in all three beds we used. The pillowcases were of such poor quality that they were covered in little balls of lint. Of course the airconditioner didn't work, and no heater was brought when we asked for one. "It works, it works".
There is nothing Moroccan about the whole Riad. Everything is a cheap imitation in poor taste, from the doors to the curtains, to the factory printed paintings hanging in masses throughout the hotel. I felt like I was in a motel.
The bathrooms are pathetically small and dirty; the showerscreens opaque with mould and the sinks encrusted with toothpaste.
There is a CD of reggae music pumping on repeat from the office, from 8am till 10pm, in order to somewhat maintain the "cool" atmosphere promised on the website. While we were there, the hotel was deserted, and the music only emphasised the absurdity of the whole experience.
The swimming pool is a 1m x 1m fountain.
We have alerted the Marrakech Tourist Brigade to thoroughly investigate the quality of this hotel.
Until they sort this scam out, DO NOT GO HERE.

This was our second visit to Marrakech and we decided to stay at the same riad that we stayed in last year, Riad Dar Najat.

The riad is located within a 5 minute walk away from Jemma el Fna square, in a very quite part of the Old Medina of Marrakech. We had the airport transfer arranged for us by the owner Oliver as it seemed like the easiest option for us. On our last visit we found that a lot of the taxi drivers around Marrakech do not speak any English, getting the riad to organise the transfer meant that we could relax and let the driver take us to the riad.

The riad itself has been renovated since our last visit, everything looked perfect. The staff are so friendly at this riad, they all remembered us from last year and it was like seeing old friends. Whatever you need the staff can get it organised for you, if you need any tips on where to go or what to eat, they will be happy to give you impartial advice.

The food at the riad seemed even better than last time, the tagines they cook are made to perfection and we even got the cook to give us some of the spices she used to bring back home.

All of the rooms are ensuite and have everything that you need inside them, complimentry toiletries were provided and the towels were changed daily. The riad was kept spotless and we could not fault anything we experienced on our stay.

Be warned that Marrakech is a very addictive city, we are already planning our third trip and will be booking to stay at Riad Dar Najat again.