The Riad has a wonderful atmosphere. The relatively large rooms are tastefully decorated. The small court yard and the roof top are great places to stay. The service from the two attendants could nor have been better. They took us on foot to remote corners of the medina, served us food late at night and breakfast on the roof top.
Highly recommendable.

I have just re-read what this hotel offers and apart from the flat screen tv, with non-working satellite, it is a different hotel than the one I've just spent a week at! This is not a five star anything, apart from disaster area. The food is terrible, the hamman does not exist, the pool is a puddle and the owner is one of the rudest, most arrogant peolple that I've ever met. We were also stung for "a holiday tax" as we left, £40!
Having arranged a trip through them, we were told over breakfast out trip would involve the scenic route, viewing the airport whilst we dropped other guests off, for which they were being charged. When we refused 'Basil' threw a wobbler and stormed off waving his arms at us as he left. An odd odd place.

Hotel is very difficult to find in a maze of unfriendly back alleys and narrow streets. Does not feel safe at night - alleys and streets leading up to Riad poorly lit.
Hotel is supposed to be 5 Star - don't make me laugh.
Getting weary by end of holiday of local youths asking for money to show the way to Riad.
Marrakech is an amazing place to visit - but choose somewhere else to stay instead.

We had one meal there which was vastly overpriced and not very pleasant, far better quality and value is to be had from the market stalls in the main square at a quarter of the price. The riad arranged an English speaking guide which was good but we had to endure 3 visits to shops with an agreement with the riad for a hard sell. Be firm at the outset that you are not interested in buying carpets and save yourself a lot of grief. Also dont say you want lunch as you are taken to yet another place that the guides obviously have a deal with, for yet more vastly overpriced chicken tangines. My booking clearly stated room only and we only had breakfast once but was charged at the end nonetheless. I was told 'it is always free and included', there is a tourist charge added and a credit card commission of about 5%. Do not book the driving tour with the riad as you can get this for a quarter of the price from an agency in the centre. Also, if you like to have a drink bring it with you unless you enjoy getting charged £5 for a very small beer, wine and spirits can only be afforded by royalty. The riad also seemed to have a particular liking for playing Celine Dion music day and night which by day 6 felt like torture.

PS: Th e riad taylor is very very very very far from the center of the city, and it's difficult to come back at night (no light in these area)