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Dar Shama – reviews, photos

4.0 of 5
Douar Abiad | Circuit de la Palmeraie, Marrakech 40000, Morocco
Hotel amenities
Dar Shama
Ranked #634 of 874 Marrakech B&B and Inns
3.5 of 5 stars 39 Reviews
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39 reviews from our community

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Cheadle, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
“A true Oasis. A real gem.”
5 of 5 stars Reviewed 23 January 2011
5
people found this review helpful

My family , 9 adults of varying ages plus one 10 month old baby, have just returned from 5 nights at the Riad Dar Shama in Marrakech.

We had a wonderful time.

The Riad is situated a short journey from the historical centre of Marrakech in the beautiful Palmeraie area, and is surrounded by lush and beautiful gardens where you can sit on one of the many sofa's and enjoy a drink with your friends and family , or just find a spot to sit quietly and read your book and enjoy the warm sunshine. ( We had super weather about 23 - 25c degrees each day).

The rooms are in the main part of this lovely old Riad, and ours had the beautiful and original floor and wall tiles, with stunning Moroccan rugs. The bed was large and very comfortable and the whole place is spotlessly clean. The water like in any old house, takes some time to run warm ,but when it did reach the taps, it was very hot and plentiful.
Some of our family had modern showers in their rooms, we had a huge old bath in ours, which was perfect for a long lesiurely soak.
From reading other reveiws it seems that others were expecting a modern , faceless, hotel, that could be anywhere in the world.
Riads are not like that. They are old merchants houses or palaces, set in private walled gardens.
Dont expect double glazed windows , piped music and plasma tv's( although Dar Shama does have TVs in the rooms )
Do expect traditional architecture and furnishings, antiques and good old fashioned service.
If this is not the experience you are after then book with one of the big hotel chains.

At Dar Shama, breakfast and dinner are served in the main dining room, surrounded by lovely antique Moroccan furnishings and the gorgeous tiles floors are covered in hand made rugs.
In the winter the temperature drop considerably at night and we sat each evening around the large open log fire with the candles burning and discussed our day, whilst the lovely waitors looked after us. This is the nearest we shall ever come to having our own butler !

The food was typically Moroccan, and we have returned home with tangines and recipes hoping to be able to recreate some of the marvellous dishes that we were served. The soups, the salads, the tangines were all so tasty and we ate far too much!
Do try the local wine, both red and white is very very drinkable.

Breakfast is not to be missed . It consisted of pancakes, potato scones, fresh bread s and preserves and homemade cakes.The freshly squeezed orange juice was also a great favourite along with the mint tea.

For lunch I recommend the chicken and almond pastille, a sort of filo pastry pasty, full of delicous minced chicken and almonds with a spicy seasoning.......but there was so many things to chose from we were spoilt for choice,

The girls in our group had a Hamman treatment one evening. It was well worth the money. 250 dirham for the bathing and scrub and 350 dirham for the oil massage.( about £43 in total ) It takes about an hour and your skin feels amazingly soft afterwards. A real holiday treat.

The shuttle bus cost the 9 of us 300 dirham ( about £2.40 per person ) to take us to the main square in the medina. I wouldn't recommend driving in Marrakech unless you have nerves of steel. The traffic is chaotic with as many a 5 lanes of traffic going around roundabouts a once !!!
We saw a man on a morobike with a bed under his arm, another had a large TV on his lap and one young lad had his pals and his dog all on his pushbike !!

The sights and sounds of Marrakech must not be missed, The carpet sellers, snake charmers, spice dealers and tanneries make for a fascinating shopping experience. As Brits we are not very good at haggling, but you must try as it is expected and is all part of the fun and we came away with cushions, slippers, pots and throws for a fraction of the price you would spend in the UK. The Moroccan people are kind and good natured and they do love to talk. Shopping becomes an occasion not a task.

We took the tour bus around the city, at about £14 per person it was a bargain. You get to see everything and get a real understanding of the history of Marrakech. You can hop on and off as you want.

Dar Shama made a perfect retreat from all the hustle and bustle of the city. The pool ( we didnt use it as the water in January was a little too cold for us softies ) looked inviting after a long day sightseeing , and it was lovely just to flop down on one of the many garden sofas, and have a welcome beer or gin and tonic. Just to be able to sit in the warm sunshine, in January and relax was lovely.

It was my husbands 60th birthday on our first day and the hotel, made a big fuss and presented him with a beautiful birthday cake.........it really is a perfect venue for a special occasion. Hamza, the Manager made sure that nothing was too much trouble and that we had verything that we wanted.

I am not sure that any Riad is the place for children and younger teenagers, in fact I am not sure that Marrakech is the place for children, as they don't normally appreciate being dragged about shopping and there is no beach, but for adults of any age it is perfect holiday destination. The baby in our party was treated like a little princess and all the staff made a big fuss of her.
We found that the Riad Dar Shama catered for all our needs, and we all left promising to return .

The sights, sounds and smells bombard the senses ( sorry I know this is an old cliche, but it really is true) and somehow Marrakech and its happy inhabitants leave a real imprint on the soul, I can understand why the hippies of the 60's and 70's found it so addictive.

Visit Marrakech, stay at the Dar Shama as we did, I dont think you will be disappointed.

  • Stayed January 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gliwice, Poland
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Disappointed rather than satisfied”
2 of 5 stars Reviewed 9 January 2011

The guest house looks far better in the pictures than in reality. I liked the garden and the pool area...and that's it.... The room (Ayoub) I got was small and overlooking the wall - it was dark all day long and th lights had to be on all the time. The bathroom was also small. Water was very boiling HOT so be careful! Normally you can use A/C to warm the room. Not in Dar Shama (though a portable electric heater was available so it was OK). The lounge where we had breakfast was big but too colourful; with too many different patterns that did not match at all! It looked as if somebody tried to squeeze everything into one place including some Chinese porcelain on the tables in the corners. No style at all. TV lounge looked OK but there was no remote available to change channels (even though we asked for it). Watching Arabic channels in the evening was not an option for me. Dar Shama is advertised as an elegant place...but IT IS NOT AT ALL. No attention is paid to detail - tablecloth and napkins with stains and holes; dirty red carpets on green floors; the black outfit that the waiters wear does not look elegant either (though the waiters want to be friendly and helpful, they really try)... orange juice offered for breakfast was from a box rather than ffreshly squeezed!
The prices at the 'restaurant' are high as it is an expensive area (Circuit de la Palmeraie with a Palmeraie Golf Palace close by). You can eat cheaper in the restaurants in Medina! Besides - there is nothing to do in the area there unless you want to stay at the pool and read books or sunbathe.
Travelling to Medina every day is expensive - taxi before 7pm is 5 EUR and 10EUR after 7pm and that's when you book it at the reception. If you take a taxi from Medina back to the hotel, it can be even 10EUR before 7pm! You need to take it into consideration.
If you are looking for a charming and a cosy place with a refined style, avoid Dar Shama. If you want to stay in a quiet area and spend the day at the pool and eat in the garden (quite expensive), you may take it into consideration but bear in mind it is in the middle of nowhere

  • Stayed January 2011, travelled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Avoid it, if you can”
2 of 5 stars Reviewed 12 December 2010
1
person found this review helpful

We had our marriage here. The day before, the director of the hotel got into an argument with one of the invitees and wanted to cancel the marriage. I tried to arrange the thing and they did the minimum. They tried to profit a maximum from everything and we did not feel well attended. They have no sense of who is the customer and who is the service provider.

  • Stayed October 2010, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Top Contributor
82 reviews 82 reviews
Reviews in 55 cities Reviews in 55 cities
73 helpful votes 73 helpful votes
“So disappointing”
2 of 5 stars Reviewed 31 October 2010
1
person found this review helpful

I hate to give bad reviews, but this place has, to a large extent, lost its way.
It was clearly designed and set up to cater for a small number of guests in luxury surroundings. However, standards have slipped and the lack of front-of-house staff makes it more like staying in a remote villa than somewhere with hotel amenities.
Nice rooms, but poorly maintained with many broken light bulbs, a smelly drain in one room we used, loud pool machinery thoughtlessly left on all night in another room, inadequate hot water in the showers, worn out towels and sheets placed directly on the mattress with no cover. No menu in the rooms or details of breakfast times or guide to the hotel, the spa, what to do or how to get to Marrakech?
Two nice pools, but not enough towels left out, no staff/waiter on hand, completely non-functional pool bar.
Dinner has to be ordered in advance, which is acceptible, but its not special, rather expensive and no proper tables in the dining room. We never saw a chef. Breakfast was just Morrocan pancakes, orange juice and coffee which is very poor in a hotel that claims to be one of the best restaurants in Morroco. When we complained they did produce fruit and eggs.
There is one waiter, a receptionist and cleaners/gardeners and none have a name badge. They all try to do their best, but there is a complete lack of management and if you want something then you have to go and find them and some do not speak English. Two of the 4 best pool rooms are occupied by staff????
There are much better places to stay in Morroco and Marrakech.

  • Stayed October 2010, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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77500
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Probably a nice B&B, but not a restaurant to recommend!”
1 of 5 stars Reviewed 31 July 2010
1
person found this review helpful

On a website it was listed as a recommended restaurant in Marrakech, for a romantic dinner. It is way out of the Medina, vut we didn't see that as an issue.
When we arrived, the table wasn't set & it took about 20mins for a waiter to set it when I asked for it. Meanwhile, we had the chance to listen to crappy french music from the 80's...
The menu looked great & we ordered 2 menus at 250Dhs. However, at the end of the meal, my wife didn't eat what she ordered at all!!
They brought another starter, they didn't have the main course she ordered & offered another one, then came back to offer a 3rd one, which was the only one they had (& I had to take because they didn't have my order... Same for dessert.

We understood that dinner must be as per request when you stay there & you can make your order during the day... I am convinced it is a nice B&B, but not a place to go for dinner only.
When the bill came, it was more expensive than expected & I had to fight to get the right pricve because they charged A-la-carte, pretending the menu was only valid for lunch...
Last but not least: they offered to go back to the medina with their shuttle (100Dhs), but we then figured out this shuttle was just the car they use to give a ride back to the cook...

  • Stayed July 2010, travelled as a couple
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Dar Shama

  • Dar Shama Marrakech
Address: Douar Abiad | Circuit de la Palmeraie, Marrakech 40000, Morocco
Price range (per night):* INR4,446 - 7,892

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