Riad 72 is just the place to stay at when visiting Marrakech. Close to everything and the best terrace in town. The staff is so friendly and helpful and the meals are just wonderful.

I travelled to Marrakech for the first time on my own over Christmas 2011. Stayed for 3 nights. As a single female (blond) traveller I was quite nervous about being there on my own (having read the 2 page advisory in Lonely Planet), and I was completely taken care of by Emanuella and her team. They arranged airport transfers for me which were great, very friendly and on time, and when the transfer reached the central part of the medina where the Riad is located, one of the staff from the Riad came to the main road and met me and then transferred me by foot to the Riad. He was very friendly, spoke English well, so I felt assured from the beginning. Entering the Riad for the first time was truely lovely, an oasis - greeted with traditional handwashing, mint tea and biscuits was fantstic after the early start from Gatwick. The accommoation was very comfortable, quiet and private. They arranged private half day tours for me each morning and I also did 3 cooking classes with the wonderful Fatima who taught me 9 dishes in total --- all delicious, and it was really fun. They also have a small private hammam which is fantastic - great staff, and a very relaxing and pampering experience. I can't speak highly enough of the friendliness and helpfull of Emmanuella and her team and would highly recommend for any single or couple travellers. I was looked after from the moment I got pick up at the airport, till the moment I was dropped off at the airport. Will definitely go back and stay again.

I'm not sure I would ever go back to Marrakech if it wasn't for Riad 72. A tranquil haven from the madness of the medina, we had to force ourselves to leave the riad after long, lavish breakfasts on the sunny roof terrace with a view to the High Atlas Mountains. The interior design of Riad 72 strikes a perfect balance between luxury and modesty, nicely complimenting the generous but not subservient service. We enjoyed meeting the (world class) cook Fatouma, and felt immediately at ease with the sweet and jolly staff. Emanuela, the director, bent over backwards to meet our unusual vacationer requests, and has an abundance of local knowledge to share. The drivers who were organized by the Riad were reliable and honest, which was a real treat. Marrakech is full of surprises, not always welcome. The surprises to be discovered at Riad 72 consistently delight.

Stayed for three nights. No question that the location is excellent. But we found the "courtyard" to be very uncomfortable, with limited seating for breakfast. The dining room didn't appear to be active. The breakfast was set out before guests arrived. Rooms were comfortable, but nothing special. This was our first visit to Marrakech. Staff was not particularly helpful with directions, suggestions, transportation, etc.