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Dar Rhizlane – reviews, photos

5.0 of 5
Avenue Jnane El Harti | Hivernage, Marrakech 40000, Morocco
Hotel amenities
Dar Rhizlane
Ranked #132 of 435 hotels in Marrakech
4.5 of 5 stars 53 Reviews
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53 reviews from our community

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New York City, New York
1 review
2 helpful votes 2 helpful votes
“Needs some TLC”
2 of 5 stars Reviewed 28 March 2011
2
people found this review helpful

Stayed at the Dar for 2 nights having read some reviews and looking at the websight. We had intended to stay 3 nights, but left early for a better location.... This isnt a terrible hotel, and I have mixed feeling about my ratings, but there are better values elsewhere, and overall we just felt that it needed a bit of TLC for the high $$ . Plain and simple, it just needs a facelift. The buliding itself is very nice, but just a bit run down here and there. For example, the fountain in front was not working, the other ponds in front are a bit overgrown and the water was really murky. The bedrooms, at least the "deluxe" rooms that we were in were OK, but as another rater commented, very very small. When we were shown to our room, it had two single beds. When i asked why, i was told "that was ewhat you reserved sir". that was not the case, and since they were not full, they offered us a similar, but smaller room across the terrace w/ a king sized bed. The beds were indeed comfortable, but the bathrooms, and the common area (4 rooms share a common living room) were just run down and well, dirty -- for instance we ran our fingers across the walls, sills, etc, and had a pretty nice coating of grime on our fingers. The bathtub was a bit dusty and a few hairs here and there - you'd expect a hotel of this caliber and price to be spotless. When we mentioned these problems to the staff, house cleaning was sent up, and was told that it was likely that b/c we had left our window open that the dust and grim had accululated. Look, I live in New Yoek City, so i know about grime and soot. and dust , etc....trust me , that at amount of grime on the walls can NOT accumulate in a few hours, The common balcony railing overlooking the pool ( we were on the 3rd floor I guess) was overgrown with a thicket of wild flowering branches, that are pretty to look at from the pool are, but are a haven for pigeons and sparrows, and as a result, the balcony was pretty coatred with bird feces, which again, I understand happens, but to look up and see the rafters and railings coated with it was pretty disgusting. The furniture in the common area which has a few chairs, couchs, and a TV, desk etc were all sort of old and worn, and very dusty. If you smacked the cushions (we did just to see) you get a big dust cloud...the red rugs were a bit frayed. The pool area and grounds were decent, the place at night is very breath taking with all the lighiting and the candles floating in the pool. So there certainly are some things about this hotel that are OK, but for the $$ i just can't recommend it. The service was slow, and since we didnt speak much French, we found that added to our frustrations with the place. In terms of location, there isnt much in walking distance to the hotel - the Djma el Fnaa square is at least a 5 mintue taxi ride, which runs 50dhs, so you are sort of stuck in the outskirts of town - if the Medina is where you are looking to spend your time, this is NOT a good location. In terms of our leaving early, they initially resisted and said they because we had committed to 3 nights via the "Hotels & Riads" websight that we would be charges for the 3rd night regardless. The manager said that charging us for only two nights was "impossible" as she, the other staff, etc would all end up paying for the unused room. Given our issues with cleanliness as detailed above, we threatened to fight the third night on our credit card and insisted that we speak to the manager. After several minutes, probably closer to 20, the assistant mgr came back and said that usualy they do not make exceptions, but in theis instance, they would grant an exception and not charge us for the 3rd night. Good riddence, we couldnt wait to get out of there, and onto the more enjoyable part of our trip to Marrakech...

  • Stayed March 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Oslo, Norway
1 review
1 helpful vote 1 helpful vote
“Definitely one of the best luxury hotel in Marrakech”
5 of 5 stars Reviewed 10 March 2011
1
person found this review helpful

Last summer I spent two weeks in this Hotel, with my girlfriend and two friends of mine also with their girlfriends. Their is nothing to say except we had one of the most wonderful stay in Marrakech we've ever had. It's the third time I come to marrakech and this place is definitely my favorite. The food especially, is really inventive and tasty, I tried almost each plate from the lunch menu without being disappointed once.

I already planned my next trip for this summer in Dar Rhizlane, but this time only with my girlfriend !

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Zurich, Switzerland
Top Contributor
73 reviews 73 reviews
Reviews in 48 cities Reviews in 48 cities
168 helpful votes 168 helpful votes
“A bit disappointed”
3 of 5 stars Reviewed 12 December 2010
1
person found this review helpful

We have stayed a long weekend at the Dar Rhizlane and had high expectations after the rave reviews here on Tripadvisor. Unfortunately, our expectations were not quite met.

However, good things first, the hotel is very nice, a beautiful old property with several nice touches. An extensive use of roses across the hotel, candles and arabic lights in the evening, nice smells everywhere.

We travelled with some friends and booked two deluxe rooms. We were surprised however that the two rooms were eventually part of a large suite with a shared living room. Even though it was nice, we were not told about it in the first place and certainly did not ask for it.

The rooms itself were fairly small, however with separate bath and separate extremely small toilet. The bed was very comfortable. Unfortunately, the room was completely overheated and the heating could not be adjusted. Despite a complaint and someone pretending and claiming to have fixed it, it stayed hot in the room which made sleeping difficult.

Even though there were a few good exceptions, the service in general was very slow and poor, in particular in the restaurant. I am understanding when the staff are under a lot of pressure but less so when they are chatting among each other and we have to ask three times for a drink. The food however was in general very good.

Since the hotel has no spa, we asked for a nice traditional hammam somewhere else. The hotel arranged it including pickup, it was called '1000 et un soin' and cannot be recommended. The place is in an office building about 20 minutes car drive away, hardly anything traditional about it, though the scrub in the steam room was good.

All in all, it would have been acceptable but for the price, there must be better!

  • Stayed December 2010, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London
1 review
1 helpful vote 1 helpful vote
“Beautiful and friendly”
5 of 5 stars Reviewed 9 June 2010
1
person found this review helpful

If you are looking for the perfect boutique hotel in Marrakech… look no further! My husband and I have traveled the world for years and this was by far one of the loveliest places we were given to stay. This majestic house is set in the Hivernage area which is so calm and peaceful but only 15 minutes walk from the Djema El fna in the meantime. Marrakech at its best ! And if you like this type of place where one really feel special we would also recommend "restaurant Riad Monceau". By far our best restaurant experience in Marrakech.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Monaco
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Peaceful yet Central. Perfect Location.”
5 of 5 stars Reviewed 4 May 2009
1
person found this review helpful

The hotel is absolutely beautiful. There was lots of attention to details such as the flowers, rose petals, candles, incense and generally every effort made to make it look breathtaking at most times. The hotel is a large house and this also adds to it's charm. It has several communal areas rather than one large lobby/reception area so it feels like a home from home. The staff were generally very attentive but sometimes you were left waiting for long time at breakfast or at the bar.

Our room was lovely. Very large, spacious, clean and traditionally decorated but also comfortable and with a sumptious feel.

Breakfast was good but did not offer enough variety if you were there for a few days. The restaurant was as good too but did not offer anything different to other restaurants we'd visited.

The best thing for us however was its location. Near enough to the Medina to walk but far enough to get away from it all when it gets unbearable. This is the perfect place for first time visitors to Marrakech because of its location, you can dip in and out of the chaos! It is also a great hotel to just relax and lounge by the pool and not do any sights. And definitely recommend it for a romantic getaway.

  • Stayed March 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Dar Rhizlane

  • Dar Rhizlane Marrakech
  • Dar Rhizlane Hotel Marrakech
Address: Avenue Jnane El Harti | Hivernage, Marrakech 40000, Morocco
Price range (per night):* INR16,730 - 37,294

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