I got back a couple of days ago from marrakech, fab city, shame about the hotel. This hotel is definatly not a 4 star, i'd give it a 2 star and i'm being generous, the rooms are very basic, tired looking, the lifts don't work, myself and my friend got stuck in it, and i'm pregnant too so you can imagine how terrified i was, the sun doesn't even come around to the pool area, it's quite shaded, you don't get any sun anytime around there. Book bed only as b&b is not worth the money, breakfast was very basic, eat out if you can. Also there's a tax charge when you leave its about 16 dirhams per person, per night, which i thought was strange, when i asked the receptionist, could i see the charge in writing, she just glared at me. I payed it anyway and left, never go back to that hotel again. It is a good location, but comfort wise, it's not.

This hotel was ok until the point money was stolen from our room. For this reason...AVOID!

After booking our holiday I looked at the reviews on tripadvisor (should have done it the other way round, I know) and was quite worried about our choice of hotel.

We found the hotel itself - the bedroom, and stairways in particular to be quite run down, I tend to agree with earlier reviews that it should not be classed as a 4 star.

However we enjoyed the food. Breakfast was continental style with cheese, bread, ham etc. Also cooked food such as boiled eggs or they offered omlettes which they cooked specially for us, which were very good. In addition there were lots of very good cakes and pastries. I don't think we would describe this as 'boring'. Dinner consisted of a choice of several salads for a starter, followed by tagines (lamb, chicken, fish etc) with couscous, or potatoes or pasta, and cakes and pastries for desert. The food changed every day.

The hotel is located about 1.5 miles from the city centre. We walked in (an experience in itself), but a taxi ride costing about 30 dirham would get you into the centre, no problem.

Arriving at about 2.00am service was slow when we arrived, but after that we had only good experience of the staff.

just returned from the imperial holiday hotel,felt i should write a review and be as honest as possible.
this hotel is 2* not 4*,,how on earth its a 4* amazes me
its rough round the edges and is in dire need of a makeover
the staff were generally very helpful,,upon arrival i realised we had a twin room so asked to be moved to a room with a double bed,,no problem at all,,had to wait an hour for them to get the room sorted but no extra charge for the room change,,the previous review states that this hotel is in a run down part of town and feels dangerous,must of been a different hotel to the one we stayed in,,very lively part of town,,lots of restaurants close by and about a 20 minute walk to the famous jama el fna square
we were b+b and thank god we were,,the breakfast was awful,,bland and boring,,
the room safe was an extra £4 a day !!!!!
to sum it up i think the hotel is poor and everything there is expensive,,,i dont mind paying for quality but this hotel is deffo not quality
i wouldnt stay here again