an extremely depressing experience. An arrogant manager leading a depressed team of waiters,nobody smiling. A bedroom lacking soft furnishings and pictures. Very depressing patios with no plants and grass turning to dust. The gardens are also unsuccessful lacking colour and a general feel that the desert is taking over. Food mediocre served in a flamboyant over the top fashion. Oh dear this place really misses the mark.

Our stay at the Ksar Charbagh was just delightful. Being outside the city of Marrakech was a dream as this place offers beautiful gardens and an amazing pool. The staff was very welcoming and helpfull. Our eye was always cought by amazing details, luxury is everywhere but never over the limits.

I was very dubious about our trip having read some of the reviews on here - but discovered they have either upped their game or your reviewers want something that doesn't exist

I took my wife as a surprise for our wedding anniversary - we have stayed at some fabulously rated places over the years and this really did match them all

It is very expensive when you are there but I wasn't shocked - a hotel that has starting rates at 550 euros a night isn't going to be cheap once you got there!

The property itself is beautifull - the suites are really unnecesarilly massive - the service was great - discreetly efficient - the food was exceptionally good - we always went for the chefs dishes rather than the club sandwiches etc.

The staff were happy to serve us wherever we wanted - however inconvenient for them - one previous reviewer complained that they don't speak good English - I found them fine - better English than at home - and to be frank - I'm abroad - I don't expect them to understand every word in English if I can't speak a word of French

The hotel arranged our transpot & trip into the Medina for us - they organised a driver who hang around - then took us to our Restaurant in the evening - then took us home - all for about £20 - pretty good value in my opinion

My wife had a massage & Hamman - she said it was amazing

In the evenings they would come & light the fire in our room within about 10 minutes of asking & there is a free mimibar of soft drinks in the room

My only complaint - we weren't there long enough!

People can find fault in anything - but if you are a seasoned traveller - who enjoys good food and discreet service I really can't recommend this place enough - if I won the lottery this is where I'd take my favourite 12 couples for a long weekend

We were at ksar char at the end of september for a hooneymoon.
The accommodations are nice, without any charme.

we where the only one... now we undunstand why....

the room are cold, the fire place did not work at all, we wait 1h to get a taxi (the hotel is very far from the old town) when we reserved, the hotel told us that they have a car at our disposal for going around, but as it s seem to be the rule there the car was at the garage... and did not work for 6 days.

During our stay, we wanted to have club sandwitch and drinks by the pool, but were shot down very rudely by the owner ( a french woman).

my wife wake up at 3 oclock in the morning by... a mouse...YES a mouse...

i am sorry for my approximatif english, but really we would never go back again..

it was our badest hollydays for this last 10 years...