I travel for business and vacation quite a lot and I have experinced a lot of places. By far one of the worst hotel I have stayed in. Rooms are old, evrything is litterally falling apart, chairs, lamps missing. Really bad searvice. A disgrace for the price! Stay here only if they charge 20 euros/night, paying more than this amount is a BIG rip-off.

Great hotel - location is good. Rooms r fab for wat u need it for. Great choice of pools. Really big and spacious and so if u not lookin for hands on attention u can't go wrong here. Price is worth it and would stay again

We stayed at the mansour for 4 nights in october 2011 half term. we booked 3 rooms for our large family. The staff were exceptionally friendly and helpful without being obtrusive. The breakfast was very fulfilling and with a wide variety of choice. The pools were beautiful with fountains and deck chairs, although the water was too cold to swim. The hotel has a feel of empirical sumptousness with huge pillars and many lounges to relax in. In the evning we would often sit and relax in one of the lounges and live soothing guitar and arabic music would be played. Overall a lovely hotel near all the amenities including Mcdonalds, KFC and a host of other dining places near the train station. In the evening one could walk along the Mohammed the vi wide rose lined boulevard and view the snow capped Atlas mountains-waht an experienc! Mr M Khalid, Nottingham

I booked this with otel.com and regret not confirming the reservation directly with the hotel beforehand (This is an important thing to do when using internet brokers). On arrival they had no record of my booking and so I had to pay upfront until the problem was sorted out a few days and a few expensive phone calls later. Initially I was put in a room overlooking the busy entrance with no hot water or air conditioining (for $280 US a night!). Also lots of live electrical wires exposed in most of the plugs (with some unpleasant pyrotechnics happening when plugging something in to them). I complained about this and the management put me up in a better wing further back where everything worked notwithstanding some exposed electric wires and rough as guts interior decorating. Lots of rough edges for a five star hotel, e.g. lousy and very expensive internet, no useful shop to buy phonecards, stamps, razors, pretty useless staff at reception desk. For what you're paying here you'd be better off on in a riad or smaller hotel somewhere. It was only the convenience of attending a conference at the Palais des Congres next door that made me stay here. The pool looked pretty nice but the water temperature felt pretty cold. On my last day I discovered that you could plug a network cable in a small overheated computer room in the lobby to access the internet for free. Another tip, don't get taxis (or be shown to a taxi by the concierge) outside the hotel as you'll pay up to 3 times as much. Just walk up the road a bit an hail one. Taxi to the airport this way was about 60 dirhams, otherwise it would be 150 (or 300 if 2 of you are sharing a taxi)! Likewise a taxi to the medina hailed away from the hotel would be about 30-40 dirhams. Really a 3 star hotel at best.