A truly wonderful experience! The warm cup of local Moroccan tea upon arrival was the start of the service we were to enjoy. The staff were very helpful and informative and the owners, Emma and Marcus could not have done enough to ensure our comfort. A taxi was laid on to collect us from the airport which made our arrival hassle free. A very friendly guide was arranged on our behalf to take us around the medina and the souks - an investment which was well worth making. The rooms were delightful and clean, each with its own unique style. The bedding was very comfortable indeed all made even better with the addition of a hot water bottle supplied by the very attentive staff! (We went in January when the evenings were cold). Food was yummy enjoyed in front of an open fire. Thank you to Emma and Marcus for making our trip special.

It was surreal, a short and inexpensive flight from Gatwick, the easiest of transfers and there we were in the luxurious and peaceful Riad Zamzam situated in the north of the old Medina in Marrakech, and all before lunch! What a gem of a place and such lovely staff who were so welcoming and attentive. The Riad is a perfect retreat after the hustle and bustle of the Medina, which is an experience in itself! But we were truly looked after from day one and so thankful for their advice and recommendations. Guides, taxis, trips, restaurant bookings and the airport transfers were all arranged by Emma and Marcus, the owners, who clearly put customer service high up on their agenda. Everything was top class, you only have to look at the attention they have paid to decor where the authentic and the modern are cleverly mixed, the food which is so deliciously appetising and a taste of the ethnic cuisine, plus the added bonus of the rooftop spa which is both relaxing and invigorating, to realise that they run this business with the utmost professionalism. Thanks Emma and Marcus, and your staff, for making our stay most relaxing and enjoyable.

There is nothing bad to be sad about this riad ! It over delivered on all levels . Attention to detail has certainly not missed this lovely place . Service was more then excellent ! Food was yummy , rooms beautiful furnished with finest pieces .We would return for sure !

Zamzam really is a peaceful retreat away from the tourist throngs, but still within comfortable walking distance of the action. Given its location, the unbroken views south across the medina from the rooftop terrace are wonderful, with the Atlas Mountains forming a stunning backdrop. The room was very spacious & plush with a beautiful marble & tadelakt wet-room/bathroom. I particularly liked the little touches such as the light fittings, fluffy robes, and gorgeous toiletries. The rooftop hammam & spa treatment room were also very welcome! Service was really efficient and discreet. Breakfast was served on the rooftop terrace and dinner in the salon, the food at all times excellent with a wide choice. Zamzam is a beautifully-restored, traditional riad complemented by some subtle modern detail. I thoroughly recommend a stay here.