A wonderful place. Authenticity in deco: it is amazing, in each detail from single chair up to the roof. Authenticity in food: want to taste Fassi cooking? Just sit down there. I have in mind a carrots-salad and lemon-chicken that will take me a while to find better. Above all, authenticity in kindness: there you know what Moroccan Hospitality is. Try to spend time with Mrs Aycha she will tell you how long and tough it was to restaure this place but frankly speaking exceptionnal achievment.

Our stay in 20 Jasmins was made fabulous, thanks to this very beautiful riad. Staff was extremely helpful, easy-going and willing to chat with us, food was gorgeous, location perfect, and the nice and cosy patio was appropriate to relax and meet people. The riad felt like a second home for our one-year-old daughter! This is surely the best way to visit Morocco, instead of impersonal hotels.

This beautifull riad lies in the medina of fez with a peaceful garden and gives you the vibe you hope for in Fez. Hicham, the manager was very helpful and friendly. He made our stay at this 'palace' complete. The food is good too! The only downside is the price, which is a bit high, but the looks and vibe of this riad is worth the money (and Riads in Fez were not very cheap overall)

Stayed 3 nights with partner. Booked via Thomas Cook & there were only one other couple in riad at time
Nicely restored as per previous reviews & room nice overlooking inner square of riad.
Hot water bit slow to come through at times but minor issue. Staff really helpful but think you would get better value by sorting out trips out yourself. Went to nearby Al Fassia restaurant (see separate review) which was good entertainment but very hefty price.
Breakfast simple-coffee, juice, breads & jams-perhaps could go an extra mile on this for overall cost.
Location good in that near main gate although suspect you won't find it at first without help.