I have been to this hotel a couple of times, once in 2009 and again in January 2011. I loved it the first time around but its even better now. The rooms are a good size and they are very clean and comfortable! The staff go out of their way to help you and always made me feel welcome. The hotel is well located and there is lots to do around and nearby. I would come back again anytime.

My husband, my daughter and I stayed for one night at the Hotel Mounia. They have one elevator for 5 floors, so be patient. The room was clean, but some things were broken (door handle, tiles). There was an air conditioning, but it was too noisy to leave it one during the night. The staff is friendly. The bar was a little too smoky. The breakfast wasn't great, there wasn't much choice. The coffee was disgusting, so we asked for expresso. They charge extra for this, but it's worth it. Good coffee and a nice smile. The guide they recommend is not to be trusted. Use an official guide if you visit Fes. It's a cheap hotel, so don't expect too much. The entrance is nice, but the rest is quit simple.

These guys stole my $2,500 computer. I had it in my room, I went out for the day, door was locked- when i returned the maid had cleaned, and my computer was gone.

The staff shrugged, essentially accused me of making it up, and did absolutely nothing. The police were just as unhelpful, but what do you expect in Morocco. Since it was certainly an inside job, I would say that this is one of the worst places you can stay in Fez.

Avoid the nightmare, book elsewhere. Can't say you weren't warned.

Jonny

not-so-bad, rooms are not enormous but big enough, above all quite clean. average service