Absolutely superb, very friendly and welcoming. The restored building is beautiful and opens onto an attractive garden with outside pool. Room was large and comfortable and meals were excellent. Owner and staff were very friendly and helpful. Location is good: in the Medina but close to a gate so that a taxi can get near.

an excellent riad which has been renovated with the upmost of care. it is like a palace. we got upgraded to the norma room which is the royal suit and we certainly felt like royalty.

Riad Norma has been beautifiully and lovingly restored resulting in a sumptious location for our stay in Fez. The inner couryard was exquisitely designed, as was the whole of the Riad. The outside pool (most unusual) and garden was an added delight. The food was delicious, though a little salt for our individual taste, and beautifully presented by the ever-attentive staff. Monique, our hostess was gracious and always helpful. We very much enjoyed our stay here.

Riad Norma is a beautifully restored palace. The garden with orange trees and plunge pool is very cozy. The courtyard is decorated with brilliant mosaic tiles. I stayed in a junior suite on the top level. The room was very comfortable and warm. I had dinner by the fireplace in the winter dining room. The traditional Moroccan dinner of Harira soup, roasted vegetables, chicken tajine, and a memorable plum dessert was delicious. The wine selection was also very good. The hostess, Monique, gave a very warm and charming welcome. She's very knowledgeable and was helpful in organizing activities in the city. Her team is also very attentive and friendly. Staying at Riad Norma was definitely a highlight of my time in Fes.