“Friendly staff made a single girl's stay in Casablanca feel very safe and comfortable”
As a young female solo traveller I was happy to stay in this hotel for the five nights I visited Casablanca. During my flight from Paris I met a few travellers who expressed concern over the safety of internet bookings so I was very relieved when I arrived and the hotel did actually exist! My expectations were quite low as it was my first time visiting Morocco and I had read several mixed travel reviews. However I was pleasantly surprised with the hotel, I found that room was very spacious, the bed was very large and while the furnishings were not modern, it was very clean with a huge bathroom and bathtub. In the mornings the hum of the traffic from the street below was a bit loud but seriously, who wants to sleep in when you are on holiday and have a new city to explore?
I didn't try eating in the restaurant so I can't comment on that. What I really liked about this hotel was the friendliness of the concierge staff, the men who worked on the door were really kind and very helpful. They would accompany me to show me where to buy a phone card, how to use the payphones to call home, to call a taxi and even to the closest internet cafe. As I was a female travelling on my own I sometimes found it a bit daunting to go out on my own in downtown Casablanca but the concierge staff was very polite and helpful. It was probably this experience and the personal touch to their service that has made the hotel stay a positive one for me. I had very little expectations and after reading reviews of bed bugs and dirty rooms I was pleasantly surprised. However when travelling in other countries it is always important to remember that the rooms are rated by their standards... and the price is a good recommendation of what you will get.
The rooms were cleaned every morning, I actually asked them not to bother with mine a couple of times as I was hardly there during the day. I was impressed with the space of the room, the location was in down-town Casa which is not really that pretty but it is not hard to get to the beach and to shops with a mini-taxi, the concierge were helpful and knowledgeble of the area and I found it good value for money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC