This hotel badly needs an overhaul. The guys at desk constantly try to sell you something or try and get you a cab for commission. You need to open the windows of the rooms to get a cool breeze because the air-conditioners are controlled centrally even though you have a thermostat in the room. The only good part was that it was located very close to the Hasan II mosque, walking distance.
We got a cab for the airport and I asked the reception guy twice if the agreed upon price includes all costs and he said yes. The next day we get to the airport and the cab driver asked us an additional 50 dirhams as the reservation charge. I kept a stern face and had to tell him thrice in a serious voice that I was not going to give him any extra money and left. After a great trip through the country and meeting such nice people, people like these leave a bad taste.
- Casablanca Rivoli Hotel
