I'd like to review the hotel but I never got past the lobby. Despite my pre-paid web reservation 5 days earlier via Easy Click Travel, they had no room for me. They were very courteous, had my taxi held and sent their doorman with me to the Hotel Rivoli and arranged for a room there, all at no extra cost to me. I had this same experience with a different web service (hotels.com) and a Casablanca hotel several days later so I suspect that it's just a common local practice. Knowing that, I'd always call the hotel on the day of arrival and confirm that they actually have a room.
- Kenzi Basma Hotel Casablanca
- Kenzi Basma Casablanca
