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BEST WESTERN Hotel Toubkal – reviews, photos

4.0 of 5
9 Street Sidi Belyout Av Des Far, Casablanca, Morocco
Hotel amenities
BEST WESTERN Hotel Toubkal
Ranked #17 of 61 hotels in Casablanca
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    9
    6
    8
    3
    5
Date Rating
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Average Hotel”
3 of 5 stars Reviewed 22 December 2011

A very average hotel . At maximum a 3 star rating and that too I think I'm being extremely generous. The staff is very polite and extremely courteous EXCEPT the evening shift guard called Hicham. He too is extremely courteous but takes cut or comission in everything he does from getting a pack of cigarettes to hailing a cab for you ( He seems to have specific cab drivers-even the red cabs- who he gets a cut from), therefore, beware fo this fellow and don't ask him to do anything for you. The morning guy is much nicer and honest. The hotel is certainly not worth the Euro 80 they charge and the breakfast is certainly not worth the Euro 9.00 they charge. The location fo the hotel is great and might be the only positive ( apart form the polite in house staff). All in all I believe the much newer Novotel-just 100 yards doen the road- would be amuch better and reasonable prices option the next time I am in Casa. Finally- if you do need a cab for the full day or to go to another city, just walk across the road towards Pizza Hut and you'll find many white mercs parked- they're all cabs. Try asking for Moufariss [--] - I found him to be extremely honest and reasonable in his rates among all the other cabbies.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask VL1967 about BEST WESTERN Hotel Toubkal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“hôtel toubkal”
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

i was very pleased with toubkal. the room was always clean. good service and nice people.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask saralll about BEST WESTERN Hotel Toubkal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
“best western toubkal casablanca”
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

I stayed for 2 days during my business trip, very welcoming hotel, service and food are great the hotel especially the rooms were very clean at all times.

Room Tip: smoking room are better
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Allal C about BEST WESTERN Hotel Toubkal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amsterdam
1 review
1 helpful vote 1 helpful vote
“Good Hotel :)”
5 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

good hotel Nice people and good service
CLEAN ROOMS

Co v Nieuwenhuijzen
Damen shipyards

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask damen_11 about BEST WESTERN Hotel Toubkal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Worst Western!!”
2 of 5 stars Reviewed 4 December 2011

The restrooms at the lobby were very dirty! We asked for a non-smoking room and got a non-smoking room that smelled like cigarette smoke and actually had ashtrays! We asked to get transferred and got another room with no ashtrays but which still smelled like smoke. The room was ok but the bed not very comfortable. We were missing a towel and when I went to the counter to get an extra one, the clerk seemed very annoyed with my request. The price is just too high for what the hotel has to offer in service and quality.

  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask S1m0n79 about BEST WESTERN Hotel Toubkal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Amjad, Directeur général at BEST WESTERN Hotel Toubkal, responded to this review
6 December 2011
Dear guest,

Thank you for taking the time to share your comments with us. It is feedback from valued guests like you, which enables us to continually improve our services.
I am sorry to hear you had experienced disturbances during your stay with us.
We thank you for bringing these points to our attention.
Please accept this letter with our sincerest apologies for all the inconveniences you have experienced. Make sure I have taken the necessary measures to ensure similar situations will not occur again.

Your comments have helped us to raise the level of service in our hotel. Thank you for choosing Best Western Hotel Toubkal.We look forward to welcoming you again.

Sincerely,
Mohamed Amjad
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Hotel Toubkal

  • Best Western Toubkal
  • Best Western Casablanca
  • Casablanca Best Western
Address: 9 Street Sidi Belyout Av Des Far, Casablanca, Morocco
Price range (per night):* INR4,793 - 6,576

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BEST WESTERN Hotel Toubkal
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