New building so condition fine. Rooms and cupboard space VERY small but okay for business or a short trip if you're out most of the time. We were on 3rd floor so had street noise as its opposite station. Front desk staff VERY unhelpful or ignorant of places of interest and restuarants in the area. No maps or brochures available. Sent to travel agents up the road who also had no local info, brochures or maps - unless you wanted to book a tour with them. No one could direct us to a Touris Info bureau - only other agents. Good location for shops and medina, taxis outside all the time. Bar pleasant, hotel meals by franchise - Wok & Co - very limited choices, slow service and pricey for what it was. Can eat next door at Novotel - much nicer - great service with good menu, fair prices by comparison and great ambience, music at night. or try La Dauphine in next street - frequented by locals, basic but good food and prices. We got a reduced early bird rate, but I would have been unhappy to pay the rack rate! However, as I'm now better orientated to the city could stay again for short time and eat out.

We arrived somewhat late because of delayed flight and car rental. They have payable parking but it is well hidden and we missed it (the traffic was hilarious, much worse that in Sicily and Malta). The reception was not great - registration papers to deal with, very detailed forms, one per person. We quickly found out that not the people but papers are the most important in Morocco. The room was ok, non-smoking as ordered, 12th floor, great view (there is no 13th floor in the hotel). They did not have the money exchange booth and sent us to the Mercury Hotel nearby (both hotels belong to Accor). Refused, only for their clients. What??? I had to go to the city and face hundreds of illegal offers. We stayed two nights and bought two breakfasts. Expensive, 59 dirham per person, for this money I can have great frutti di mare dinner. I do not recommend their soups, as well as they serve "blue" cold boiled eggs and "powder" (or similar) scrambled eggs. The service was slow, I had to ask for eggs and some other items (they love to watch clients and correct items on the table). They also have a porter. He probably expects to be tipped every time he holds the door. He did not help us. On check out they demanded the payment despite the note "full amount is payable in advance at booking time". Watch your credit card statement!

I spent two nights at the Ibis Moussafir Casablanca City Center in October 2011. The hotel is about a 30-45 minute drive from the Casablanca Airport, and can be accessed by train to the Casa Port Station or by taxi. However, please be aware that when taking a taxi to show the driver the address of the property as well as the name of the hotel; we were originally brought to the Ibis Moussafir Casablanca, which is a 10 minute drive away, beside the Casa Voyageurs Station.

The hotel is a part of an Accor Hotel complex. There are three wings: the budget-minded Ibis, the midscale Novotel, and a luxury Sofitel is under construction. Each hotel has their own reception, restaurant, and bar, as well as entirely separate guest facilities. The hotel looked to be constructed within the past 5 or so years and is in great condition. The complex is one block to the port (great views of the port from the end of the hallways), two blocks to the Medina, and a 30 minute walk to the Hassan Mosque.

As you enter the hotel, you walk through a metal detector. We're not entirely sure why; the hotel does not have anyone monitoring the device, nor does it make noise when you walk through with metal. Upon check in, we were asked to complete a registration card very similar to the one we completed just an hour earlier at the airport while going through immigration. This created a sense of security at the property.

The lobby features two free public computers, bar area, and restaurant. However, both the bar area and restaurant were expensive for their counterparts in the area. The staff at check-in were not that friendly; when asking for advice on a dinner destination, they circled every main tourist attraction already highlighted on the map.

The rooms are small, but efficient. They are furnished with hanging space, shelves, a desk with chair, a small bench, and flat-screen television. However, there was no in-room safe. The bathrooms have shower only, a toilet, and a single sink with a blowdryer. We were given individual bottles of shampoo, conditioner, and bars of soap. Our room was cleaned daily. For the price we paid, we were able to sacrifice space in exchange for the amenities offered. Plus, we weren't in the room that often anyway.

In a country where you do not really know what to expect for hotels, we opted to stay in an international chain, and were pleased with our choice. For the price, we received substantially more than we expected. And, if you book 21 days in advance, you can get incredibly low rates; we paid less than 40euros per room per night.

the food was amasing,the rooms were clean and everybody was nice and the service was in ike a 5 stars hotel,i did like my stay there and i'll come back every year there,,
it was very organized,well done,
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