Reception staff couldn't understand hardly a word we said, we found it extremely difficult to communicate with them.
Meal times were like feeding time at the ZOO...the French people were always pushing in and generally taking all the food as soon as it appeared on the trays.
2 members of our party managed to get a very bad dose of Stomach Upsets, including many visits to the toilets...we could only put this down to the food..after talking to other english people this seemed a common thing.
Restaurant staff were mostly very helpful and pleasant...but one waiter decided to run out of the restaurant after us one evening almost demanding a tip because he was going to be off for a few days...only to find 2 days later he was back working..this behavour in particular made us less likely to provide tips for any other restaurant staff.
The food was very plain, not spicy and tasty as we had hoped for, the morrocan night food was particularly poor.
Entertainment was plenty around the pool area, although all in French, so we couldn't understand what was going on or get involved.....we did however manage to play some of the French at the Petanque competitions which was fun.
Evening entertainment was again all in French, bar area music and singing, plus the cabaret in the conference room during the evening was all in French, so whilst we understood some of the themes etc, it was difficult to follow.
The bar at pool side and in main lounge was at times a little slow, but generally ok
Rooms were very tidy and clean, ( this is one of the real plus sides ) the cleaners worked very hard, we had 3 rooms and they were all very well looked after by the cleaing staff.
Overall hotel was in good order, facilities were quite good around the grounds.
Throughout the holiday Mamara staff (Animation Team) spent many hours sitting and talking with the French people because they understood the language...if they came to our party only 2 out of all the staff talked to us for any length of time, we may of been more likely to enjoy some of the poolside games and join in more if they had tried to communicate with us more.
Room Tip: All the garded view twin rooms we had were a good size, air conditioned, tv, good balcony etc..
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC