Non-smoking room that smelled like the bottom of an ash tray. Side door to hotel not at all secure, unless duct tape counts. Cramped parking lot with very narrow parking stalls. Continental breakfast was a joke.

This hotel is a little rough around the edges but clean, safe and well equipped. The whole building is a bit cramped, rooms, hallways, lobby and especially the breakfast area is small. Everything in the room worked, microwave, fridge, bed wasn't uncomfortable. Desk didn't have any unused power outlets so I had to unplug things to use computer and phone charger.
Stayed three nights, maid service was spotty, beds were made but little things were overlooked. Breakfast area tiny and food selection wasn't good at all, very small selection if items and bad coffee. Luckily Panera is next door and Perkins across the street. A small nit, parking spaces are tiny, OK for a small car but useless for a larger one. Wifi performed reasonably well.

I moved to ames for work and needed a place to stay until I found an apartment. Andy was very helpful in getting me in at a reasonable rate and made sure my stay was good. thank you Andy and staff for a great stay!

I called this facility at approxiamtely 16:00 on Friday June 3rd to cancel a one night reservation for June 11th. I took the employee at their word that the reservation was cancelled. I asked for a name and wrote it down. On Monday June 13th, this hotel fraudently charged my credit card. When I called to request a refund, I was told they would not give me one. I asked the manager to confirm this with his employee who was working at that date and time and he refused. I asked for the name of his superior or to speak to him and they refused as well. I also asked if they would simply apply those funds to my upcoming reservatin at the same facility for Friday the 17th, which was also refused. The manager was rude and uncooperative. I called the Days Inn main number to open a case and was told it would take up to 3 business days to resolve. This facility is participating in shady business practices and taking money fraudently. The person at the main number could not find the reservation they charged me for, which tells me they cancelled it, kept my credit card info and then charged it .We are having to fraud the charge with our bank and we are likely to have to go through other means to get our money back