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Hampton Inn and Suites Chicago / Aurora – reviews, photos

2.5 of 5
2423 Bushwood Dr, Aurora, IL 60505
Hotel amenities
Hampton Inn and Suites Chicago / Aurora
Ranked #1 of 8 hotels in Aurora
4.5 of 5 stars 74 Reviews
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74 reviews from our community

What travellers say about this hotel
  • Pool area(5)
  • Hot tub(4)
  • Very nice(4)
Traveller rating
    55
    15
    2
    1
    1
Only show reviews for Family (36) | Couples (5) | Business (24)
Date Rating
New York, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“good value for medium to low range hotel”
3 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

I stay here to visit in laws for about a week every year.
pros -
Very clean
friendly staff
good kids pool
lots of options for breakfast for kids

cons -
the hot breakfast foods are gross (but I don't have high expectations for a hotel in this range)
of the 4 cardio machines in the gym, two were not working.
some rooms have windows with blocked views due the double height wing of the hotel that houses the pool.

average -
mattress and pillow comfort
price

the area also has a few other chains that have just opened up that I haven't tried yet.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask foxfever about Hampton Inn and Suites Chicago / Aurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review
9 January 2012
We appreciate you taking the time to review our hotel. Every review allows us to learn something about ourselves and grow as a company. We are glad to hear you enjoyed most of the facilities. We apologize that you did not care for the hot items at breakfast we are limited to what can be served due to Hilton franchise rules. However, we will try to correct this in the future. If you need any assistance please do not hesitate to contact us.

Tom Stahl-Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, PA
Top Contributor
57 reviews 57 reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
“A bit better than your average Hampton Inn”
4 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

When my company tells me I'll be staying in a Hampton Inn, I know what to expect for the most part. Decent, clean room with good amenities, free breakfast with a good variety of choices and decent coffee available in room and usually in the lobby.

This Hampton offers,among what I listed above, plus a large, airy eating area/lobby with a fireplace, with free soup available in the evening ( a nice touch I've not seen anywhere else except extended stay hotels). The staff was friendly and helpful. A nice place to stay and a good choice in the area.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask frompitpa about Hampton Inn and Suites Chicago / Aurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review
27 December 2011
Thank you so much for taking the time to review our hotel. We are extremely pleased to hear that you enjoyed the soup. It is a new addition and are gracious to hear positive feedback on it. We are also glad to hear that you enjoyed the facilities. If you need any future assistance please do not hesitate to contact us. Again thank you for your kind words.

Tom Stahl- Director of Sales
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Springfield, Illinois
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Nice and Friendly”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Hotel was very warm and inviting. Fireplace was on in the entry area. Decorated for the Holidays. Friendly staff. Nice clean room with comfortable bed. Internet service is free. Breakfast had a nice variety of foods. Eggs with ham, potatoes, waffle maker, yogurts, fruit salad and fresh fruit. Cereal, juices and very good coffee. Nice experience. I would stay here again!!

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gidiup about Hampton Inn and Suites Chicago / Aurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review
3 December 2011
Thank you so much! We very much appreciate your kind words. I will pass this along to our staff members, as they always like to hear that they are doing a wonderful job. Please do not hesitate to contact us for any future needs. We hope to see you again soon.

Tom Stahl- Director of Sales
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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A Nice Way To End an Epic Journey!”
5 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

After another gruelling 24 hour journey to get to my place of business (times are hard, we are economising!) I eventually arrived at the Hampton Inn around 9pm,Monday 14th. Check in was incredibly fast and pleasant. The room was spacious and the bed was probably the most comfortable I've slept in for quite some time.
Staff were very pleasant, attentive and unobtrusive.
I didn't get the chance to try out the gym or pool due to the amount of time avaialble to me.
I would defintitely stay there again next time I'm in the region.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JamesACouto about Hampton Inn and Suites Chicago / Aurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomJStahl, Director of Sales at Hampton Inn and Suites Chicago / Aurora, responded to this review
29 November 2011
Wow! What a great compliment! We are glad to hear that you enjoyed the amenities that our hotel has to offer. We look forward to seeing you in the future. If you need any future assistance please do not hesitate to contact us.
Thank You Again!

Tom Stahl- Director of Sales
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Media, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Place to Stay!”
5 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

We stayed here the weekend of November 4th-November 6th. The room was immaculate, the bedding fresh, maid service unobtrusive and timely. The breakfast was quite good. The swimming pool/hot tub were clean, and the temperature "just right". Kudos to the pleasant and helpful staff as well. I certainly will tell others about this excellent find! Thank You!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask crestgirl50 about Hampton Inn and Suites Chicago / Aurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hampton Inn and Suites Chicago / Aurora

  • Hampton Inn Aurora
  • Hampton Inn Chicago Aurora
  • Aurora Hampton Inn
Address: 2423 Bushwood Dr, Aurora, IL 60505
Price range (per night):* INR5,294 - 7,524

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