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Holiday Inn Express Chicago Arlington Heights – reviews, photos

2.5 of 5
2120 South Arlington Heights Road, Arlington Heights, IL 60005
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Holiday Inn Express Chicago Arlington Heights
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    12
    16
    1
    6
    0
Date Rating
Castle Rock, Colorado
Top Contributor
73 reviews 73 reviews
Reviews in 42 cities Reviews in 42 cities
36 helpful votes 36 helpful votes
“Poor Housekeeping and Management does not care!!!!”
3 of 5 stars Reviewed 24 October 2011

Nice lobby, friendly check in and food service. But, it ends there. Housekeeping does not clean up your coffee pot, replace coffee, clean up melted ice and refresh ice bag, replace soap on a daily basis. They do not like to tuck in the sheets on the beds and they are hard, hard, hard beds. Pillows are worn out. Asked the manager to have head of housekeeping check out my room after the first occurance. It was the same the next day, manager wrote it down and blew me off, to just have the room inspected to see if it met Holiday Inn standards. Spent 4 bad days at this Holiday Inn.

Room Tip: Avoid a room above the breakfast area if you are a light or late sleeper.
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  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Excelsior, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Easy to find, easy parking, clean rooms, friendly staff”
4 of 5 stars Reviewed 23 August 2011

I like that it was close to the freeway and easy to find. There seemed to be plenty of parking for the hotel. The rooms were clean and the staff was friendly to me. I asked to be near the fitness room and they put me just a few doors down. They had a breakfast buffet that was nice, typical of breakfast buffets, it had more than just donuts - there were eggs, bacon, bagels, fresh fruit, yogurt and so forth. You could make pancakes or waffles; I can't remember because I didn't want any. The high speed Internet was easy to setup and worked well.

  • Stayed August 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Northwomn about Holiday Inn Express Chicago Arlington Heights
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Branson, Missouri
1 review
“Great customer service!”
4 of 5 stars Reviewed 22 August 2011

Visited the Chicago area to see family and stayed at the Holiday Inn Express in Arlington Heights. It was nice because they have a free shuttle that picks you up and drops you off at O'Hare Airport. The staff blew me away though. Anything that I needed assistance with, they didn't hesitate to help and all of them are always smiling and friendly. Definitely would stay again.

Stayed August 2011, travelled with family
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Ask Fred J about Holiday Inn Express Chicago Arlington Heights
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Aalborg, Denmark
1 review
“Wonderfull stay with very friendly staff”
5 of 5 stars Reviewed 22 August 2011

During our stay in the US, where we tried several different Hotels/Motels, this place was absolutely the best of all. Room was excellent with luxurious beds when taking into account the age of the hotel. The hotel in general was very clean, and you always felt extremely welcome. The staff was very service minded and friendly, and always tried to help their best. Amenities was suitable for a hotel of this class, for example the breakfast buffet had many different choices of both hot and cold meals.
Location with regards to Chicago Downtown Area and Chicago O´Hare Airport was okay, and easy to reach both destinations. Shopping in the area are also easy with the Woodfield Mall less than 15 minutes away by car. For the Premium Outlet Center at Aurora the drive is a bit longer but still acceptable. Overall we had five wonderful days at this hotel, and would highly recommend to friends and family.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bettendorf,Iowa
Top Contributor
62 reviews 62 reviews
Reviews in 45 cities Reviews in 45 cities
74 helpful votes 74 helpful votes
“Great weekend stay”
4 of 5 stars Reviewed 4 July 2011

Spent July 4th weekend in Chicago, got a last minute deal to stay at this hotel. This is an older property that appears to have been recenty renovated. Comfortable beds, large rooms accomodated our family of four, clean bathrooms. Good selection for breakfast, hot and cold buffet. Being a holiday weekend, the hotel was very busy, with out of towners and foreign tourists so the breakfast area was a bit of madhouse. Found it interesting that the hotel catered to various cultures, providig steamed rice, chopstiks. Nice touch.

Overall, great place to stay for a weekend if you need a base for trips into downtown Chicago. Close proximity to Ikea and other great shopping areas.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Express Chicago Arlington Heights

  • Holiday Inn Arlington Heights
  • Arlington Heights Holiday Inn
Address: 2120 South Arlington Heights Road, Arlington Heights, IL 60005
Price range (per night):* INR4,793 - 6,966

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Holiday Inn Express Chicago Arlington Heights
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