Have stayed at the Courtyard Chicago Arlington Heights/South for two nights per month for the last three months. Some of the plus are:

- Good location just off the I-90 Toll Road, near O'Hare airport.
- Close to where I have to work when there.
- Close to Schuamburg and the Woodfield Mall, that has lots of good stores and restaurants around.
- Pretty good buffet breakfast and great staff at the breakfast.
- King bed rooms are set up nicely with a couch.
- Three different newspapers offered in the lobby.
- Nice 24 hour coffee station in the lobby with tea and hot chocolate.
- Close to a Portillo's.

Some of the cons are:
- Very Slow WiFi. So slow that I am thinking of staying somewhere else as I can't get my work done sometimes.
- Rooms while set up like other Marriott Courtyards I have stayed at, are kind of looking aged. Could use newer office chairs and the beds while comfy look saggy.
- I am a Marriott Rewards Gold member and there is no advantage staying at this Courtyard because of that. Never offered a better room. Not even a small bottle of water that other Courtyards offer at check in.

I stayed here one night for business & wish I picked a different hotel. The only good thing I can say about this hotel is that the front desk lady was very nice! Other than that, I wouldn't recommend this hotel to anyone. I first had problems getting into the building from the parking lot, which I had to swipe my card five times before it unlocked the outside door. Second, I had to do the same with my card to get in the room. Once I got in, I noticed the security latch was just about to fall off the wall, which was hitting the door when I was trying to get in...you think they would notice that when they cleaned it from the previous tenants. I actually love staying at Marriott's & I cannot believe this hotel has its name. Do yourself a favor & stay anywhere but here. There are plenty of hotels within driving distance from this one.

I stayed at this Hotel on a weekend when they had a rainstorm. The Parking lot was flooded due to the hotel's drains being clogged. This is what their hotel employees told us.
We could not get to our car as it was knee deep in water. At 6am they told us someone would be there to pump out the water -- which also got into the hotel loby and ground floor rooms.
They did offer a free breakfast -- and -- where not very proactive -- in any other form of compensation. The Manger offer us to file a claim form which we filled out. to make this short -- the Marriott Claim's will not pay for any loss or damages. They say there is a sign posted about the flooding. Which no one can see. And it was an act of mature!
DO NOT STAY AT THIS HOTEL!

Hotel was undergoing some sort of renovation but it didn't really take away from the experience. Staff was courteous and helpful at checkin and throughout the stay. The 24-hour coffee service in the lobby is pretty much standard in any hotel these days, but the ice water with fruit slices in it was a welcome addition for this non-coffee-drinker.

The room itself was clean and well-maintained. Everything worked, nothing was missing.

Rating was knocked down from a 5 to a 4 due to an overambitious housekeeper who wanted to clean my room before I was finished using it -- and before check-out time. I understand housekeepers want to hurry up and get their rooms done so they can go home, but this issue is pervasive throughout the industry. I fail to see the point of a "checkout time" -- not to mention a "Do Not Disturb" sign -- if they don't happen to fit into a housekeeper's schedule.