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Courtyard Chicago Arlington Heights/North – reviews, photos

3.0 of 5
3700 North Wilke Road, Arlington Heights, IL 60004
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Courtyard Chicago Arlington Heights/North
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
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Date Rating
CA
Senior Contributor
29 reviews 29 reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
“Great Service”
4 of 5 stars Reviewed 23 October 2011
1
person found this review helpful

A number of us came in for a family funeral. The staff was so nice. Once they learned why we were there, they lowered the rate to the bereavement rate (we didn't even know this was an option). It was a sad event but wonderful to have the lobby space with tea and coffee to sit and talk. It is hard to go wrong with a Courtyard.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JG166 about Courtyard Chicago Arlington Heights/North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Reliable and good value, great staff”
4 of 5 stars Reviewed 12 September 2011
1
person found this review helpful

A comfortable and clean hotel with good amenities. It in a safe location but does need a vehicle to get around. Not walkable distances. Hotel has a pool and small gym, both good.
Rooms clean and well serviced.
Staff so very helpful and will help out with whatever they can. On site shop and dry-cleaning. No bar or restaurant except for breakfast, which is good value: cereals, breads and pastries, eggs, bacon, oatmeal etc.
Overall, I always have a pleasan stay here and always feel welcomed by the staff.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Punam71 about Courtyard Chicago Arlington Heights/North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedar Rapids, IA
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
60 helpful votes 60 helpful votes
“Nice Hotel....”
4 of 5 stars Reviewed 29 August 2011

Great check-in and the rooms were nice and had a lot of room. The pool was a nice size and the hot tub too. There is a courtyard in the middle which is nice to side outside and talk to some freinds. It's in a nice are and close to any place you need to go to,

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ulrich04 about Courtyard Chicago Arlington Heights/North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delray Beach, Florida
Top Contributor
115 reviews 115 reviews
Reviews in 34 cities Reviews in 34 cities
46 helpful votes 46 helpful votes
“Not worth the difference in price”
2 of 5 stars Reviewed 22 August 2011

Courtyards are all somewhat alike. This one is at the lower end of the service and quality spectrum. Passable but there are a lot of similar hotels in the area. It's not close to anything and in a bad area of traffic congestion and construction at the moment. Staff was friendly but not helpful (and I'm a platinum elite).

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JohntheLast about Courtyard Chicago Arlington Heights/North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Senior Contributor
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9 helpful votes 9 helpful votes
“Older Courtyard that needs updating with mediocre staff”
3 of 5 stars Reviewed 28 July 2011

As a Marriott rewards member, I am finding more and more Courtyards and traditional Marriotts really in need of updating, unlike their newer Springhill Suites and even Fairfield Inns. Worn carpets, dinged walls, old bathrooms and popcorn ceilings make this a somewhat depressing place to stay. Staff seemed to be overworked and just going through the motions to get everyone checked in. Pros: Convenient location, free parking.

  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask louisianamom about Courtyard Chicago Arlington Heights/North
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Additional Information about Courtyard Chicago Arlington Heights/North

  • Courtyard Arlington Heights
  • Arlington Heights Courtyard
  • Arlington Heights Marriott
Address: 3700 North Wilke Road, Arlington Heights, IL 60004
Price range (per night):* INR4,570 - 6,966

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