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Doubletree Hotel Chicago / Alsip – reviews, photos

3.5 of 5
5000 West 127th Street, Alsip, IL 60658-3282
Hotel amenities
Doubletree Hotel Chicago / Alsip
Ranked #1 of 4 hotels in Alsip
4.0 of 5 stars 75 Reviews
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75 reviews from our community

    Trip type
Traveller rating
    24
    29
    16
    4
    2
Date Rating
DeWitt, Iowa
Contributor
19 reviews 19 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Satisfactory Hotel”
3 of 5 stars Reviewed 10 February 2012

This hotel was completely satisfactory. I was in town for a youth volleyball tournament and this hotel was very close to the venue. I was pleased with the management for arranging a group discount for us. The pool was a little dirty (stuff floating in the water) so the kids only swam for about a half hour, which was disappointing. The bar area was very nice with a great selection for the parents! Rooms were fine and check-in was speedy.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JSchawl about Doubletree Hotel Chicago / Alsip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
13 February 2012
Thank you for your response and we are glad to hear that you enjoyed the hotel during the volleyball tournament. I have brought your comment about the pool to the attention of our Chief Engineer, he will discuss it with his team as a role play. We do three rounds throughout the day to ensure areas are clean and conditionally sound, but it sounds like the pool was very busy that day and we didn't keep up with cleaning it more than three times, which I apologize for. If this occurs again in the future please just let us know and we will resolve the matter immediately. This is an easy fix for us and only takes around 20 minutes to vacuum the inside of the pool. Thank you again for your business and bringing this to our attention. All the best to you and your family!
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michigan
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Very Pleasant Experience”
5 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

Booked through Priceline for an overnight stay before an early flight out of Midway. We did not need the shuttle, but it was offered to us several times. We greeted warmly by every staff person we encountered, and assistance was offered by all. The room was clean and comfortable. Although we were awakened by some loud guests, the duration was short and not repeated. The airport was a straight shot up the road - very convenient. Would definately stay again. Thank You!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aacmom about Doubletree Hotel Chicago / Alsip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
13 January 2012
Thank you for your kind remarks. Our hotel prides itself on being hospitable and friendly to all our guests, it is the warm and caring personality of Doubletree. But we are sorry to "hear" that there was a bit of noise in the hallway. Please know that we have security in the hotel at night and if this should occur during another one of your stays please call the operator and let them know. The operator will then dispatch security to the area immediately. Thank you again for your business, and sharing your stay with others. We look forward to serving you again in the near future. Happy New Year!
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Concord, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Visiting family”
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

We stay for convenience at the Doubletree when visiting family. Friendly staff, clean rooms.

My husband had a problem with the sheets coming untucked at the bottom of the bed a couple of nights; he commented that the sheets may be too small. Also, a blanket would have been appreciated -- I had to turn up the thermostat after the first night to avoid waking up cold.

But overall, an excellent place to stay.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mary S about Doubletree Hotel Chicago / Alsip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
2 January 2012
Thank you for your feedback, we are glad you enjoyed your stay overall. For future reference we do have extra blankets, please just dial the careline or the operator and we will be happy to bring one up to you. Happy New Year to you and your family!
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Grand Haven, Michigan
1 review
1 helpful vote 1 helpful vote
“Family Christmas Vacation”
5 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

We arrived at the hotel around 5:00 p.m. and the front desk clerks were very nice and helpful, the room was nice and clean as was the pool. Although we did have an issue with the room when we contacted the front desk the Manager on call was at our door within minutes.

The Manager moved us to a Suite on the 2nd floor and took of the charges for the room for the night.

The Manager and Staff were by far the best that I have encountered probably ever!!!!
and went out of their way to accomadate me in every way.

I will continue to stay here when flying out of Chicago Midway from this point on.

A big THANK YOU to the staff and manager of Doubletree on 12/18/2011

Thanks

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Susan S about Doubletree Hotel Chicago / Alsip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
23 December 2011
Thank you so much for sharing your positive feedback. I was also very pleased to hear that when you had an issue that you asked for a manager, at night time we always have a manager on duty on once the "regular" team leaves for the day. This is not to say that the rest of the team couldn't assist you, but we try to make ourselves available also. Happy Holidays to you and your loved ones!
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Williamsburg, Virginia
Senior Contributor
42 reviews 42 reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
“Excellent service in all areas!”
5 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

I stayed at the Alsip Doubletree based on a local recommendation. We used the hotel for two business meetings - one of about 60 people and one of about 35, both with meals catered by the hotel. The rooms were set up as requested and at the correct times. The event staff was extremely helpful and handled every request quickly. In addition, we used the shuttle, the restaurant, bar and the hotel and everyone there was just as helpful. It is clear that the hotel building itself is not new but it is very well-cared for and very clean. The food was very good in the small restaurant and with the catering and we really could not have asked for any better service. We were extremely pleased with the service and very much appreciate the service!

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dafootes about Doubletree Hotel Chicago / Alsip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacob Washlow, General Manager at Doubletree Hotel Chicago / Alsip, responded to this review
6 December 2011
Thank you very much for your feedback. It sounds like you were able to experience all aspects of our property and we are extremely pleased that you had a positive one. Yes the exterior of the building is older but we continuously renovate the interior, we are definitely a diamond in the rough (looks can be deceiving). We hope to serve you again in the near future. Thank you again for taking the time to write a review. Happy Holidays!
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Additional Information about Doubletree Hotel Chicago / Alsip

  • Doubletree Hotel Chicago Alsip
  • Doubletree Alsip
  • Alsip Doubletree
Address: 5000 West 127th Street, Alsip, IL 60658-3282
Price range (per night):* INR6,576 - 8,694

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