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Doubletree by Hilton Augusta – reviews, photos

3.5 of 5
2651 Perimeter Parkway, Augusta, GA 30909 (Formerly "Augusta Towers Hotel and Convention Center")
Hotel amenities
Doubletree by Hilton Augusta
Ranked #21 of 77 hotels in Augusta
3.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    13
    15
    10
    6
    1
Date Rating
Charleston, South Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed 23 January 2012

This is a nice hotel that was very quiet. The staff was friendly, and the room was clean and comfortable. I had no problems at all, and the wifi worked well for me. My only complaint is that Friday night was seafood buffet night, and it cause the lobby to have a strong fishy smell that lingered until the next morning. The buffet breakfast was not the greatest, but then it was free so I didn't get upset about it. I would definitely stay here again if in Augusta.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan Cawley, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review
25 January 2012
Thank you for staying with us and for letting us know how your stay with us went. We apologize for the seafood smell but as you stated we do have a seafood buffet every Friday night. We hope to see you again next time you are in town!
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Quick Trip for Business”
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

Check in was very quick and simple... the front desk attendant was very pleasant. My room was clean and the air was able to be controlled by me in my room. Good buffet breakfast. Would stay again if in the area.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan Cawley, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review
23 January 2012
Thank you for taking the time to let us know how your recent stay with us went. We take great pride in our staff and are pleased to hear that they were accomodating. We hope to see you again in the near future!
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Guam
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Great location!”
4 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

The location was great -- close to restaurants and shopping centers and easy freeway access. Rooms were good --beds comfortable and clean; though bathroom was a wee bit tight, but manageable. Will return again if back in Augusta!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Megan Cawley, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review
18 January 2012
Thank you for taking the time to let us know how much you enjoyed your stay with us! We're pleased that we were able to accomodate all of your needs and we hope to see you again soon!
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Augusta, GA
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Doubletree Hotel - Augusta, GA”
4 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

Check in was quick and pleasant. Received warm chocolate chip cookies. Front desk called to make sure we were happy with the room. Room was good size and clean. Updated furnishings. Beds and pillows were comfortable. The A/C was quiet. Wifi was slow. There was a faint seafood smell in the hallway and lobby area. This hotel offers a seafood buffet (it was a Friday night) and it's an open air restaurant that can be seen (and smelled). However, in the room there was no odor. Overall a room that was comfortable an clean. Lots of parking in the back of the hotel and side keycard entrances. Tip: Bring your own water. $2 for a Dansani from the soda machine.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Megan Cawley, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review
9 January 2012
Thank you for staying with us and for taking the time to write us about your stay! We do apologize for the seafood smell but as you mentioned we have a seafood buffet here every Friday night. We hope that everything was up to your standards and we hope that next time you are in town you will choose to stay with us again.
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Bradenton, Florida
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Great Customer Service, Hotel Needs Repairs & Updates”
2 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

Restaurant is very popular with the locals and offers a really nice seafood selection. Hotel staff offered great customer service that I expect from Hilton employees. The hotel itself is badly in need of repair and internet was down several times the week that I was a guest - requiring me to spend hours in a local Starbucks to perform my work on several evenings. While the main lobby area was nicely maintained, the rooms (especially the bathroom) need to be updated and repaired. The bathroom in my sixth floor room, 602, had moldy grout, a leaky toilet, and some kind of flying bugs that would come up out of the bath tub drain.

I love Hilton properties and am a Diamond Honors member. I really hate giving a bad review as the Hilton staff are always exceptional. But I could not recommend this hotel in it's current state.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Megan Cawley, Social Media Specialist at Doubletree by Hilton Augusta, responded to this review
21 December 2011
We want to thank you for staying with us and for letting us know what you thought about our hotel. We are an older hotel and are always in the process of updating our hotel. We apologize for the internet problems that you were faced with while you were staying with and we assure you that this issue has been fixed and we are continuing to improve the speed of our internet. Again, we thank you for sharing your thoughts with us and we assure you that all comments and suggestions are used to better our hotel in a positive way. We hope to see you again soon.
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Additional Information about Doubletree by Hilton Augusta

  • Doubletree Augusta
  • Augusta Doubletree
Address: 2651 Perimeter Parkway, Augusta, GA 30909 (Formerly "Augusta Towers Hotel and Convention Center")
Price range (per night):* INR6,186 - 9,363

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