i would not reccommend any one to stay here! why? i got a room at the super 8 this past weekend, upon entering the room i saw multiple stains on the bedding and i also was greeted by at least 4 big water bugs crawling in the bathroom and on the walls. so i immediately phoned downstairs to be greeted by a rude person who wasnt even on duty to answer the phone, but when i finally got on the phone to a clerk she told me she would give me a call back because their was a shift change in progress. so i grabbed my bags and waited outside with the door open...so 5 minutes went by 10 minutes went by 20 minutes went by...so i had to lug all of my bags down stairs and go back to the front desk...once their i had to explain what was going on ..then i was told to escort the clerk to another room to see if another room was clean bc she was scared to walk by herself..so i had to walk around the building to go to a room where we couldnt enter the room bc the lock was broken, next we had to go grab a master key from the front desk and walk back to the room to further confirm that the lock wouldnt open. so we came back to the front desk and i waited another 15 minutes while the clerks talked about personal issues and by that time i was fustrated and anoyes and requested to get my money back. i was able to talk to a manager on the phone to only hear your gonna have to wait til tommorow to get a refund, no apologies, no nothing, and when i asked her what time she wouldnot give me a specific time to pick up myy refund. so here it is three days later and i finally get a call back from the manager stating that she can only give me a percentage of my money back because she said the room was clean and they cant control outside bugs. so i had to explain to her every detail of the dirty room, the unprofessionalism of her staff, the 45 minutes of waiting, and the feeling of anger that i had because i had to go to another hotel to find a place to stay bc of the hotels unprofessionalism, and now im being told that i have to wait another day to see if she would like to give me a refund back!! DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!! OH YEAH AND ANOTHER RESON I DONT RECOMMEND HERE IS BECAUSE OF THE CROWD THAT THIS PLACE ATTRACTS, IT WAS THUGS EVERYWHERE SMOKING WEED AND DRINKING AND YELLING ALL OUTSIDE ON THE BALCONIES.....:(
- National Hotel Augusta
