We've stayed at The Jameson several times in the past. A few weeks back we were booked to stay at this property for a few nights yet needed to move due to the poor overal status; computers weren't working (and people were endlessly told that the repair tecxh was due in later that day - never happened), rooms weren't clean (no fault of maid service --- they need a DEEP cleaning); carpets throughout were just filthy filthy.
It's apparent that the new management is unfazed by the lack of resources to be expended in keeping this place at a desired standard ... or they are lowering their own standards for this hotel.
We left and stayed at tanother hotel nearby (where we've actually stayed before) and all was fine.
Several weeks after this we were booked to stay at The Jameson again .... we kept the reservation and were NOT thrilled ... nothing had changed (and somehow was even worse --- alrms were going --- bunchs of workers in rooms quite noisy): the computers were still not functional (and YES 'that' same line about the tech arriving later to fix was espoused) .... and on it went
Last time AND this time we attended a nearby hotel where we had stayed before to use their hotel business centre .... we have now moved our business to that property. They took care of us properly and civiliy .... we shall take care of them.
Btw ... even the staff at The Jameson misses the previous mangement team.
What a shame
- Jameson Hotel Augusta
