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Jameson Suites Augusta – reviews, photos

2.5 of 5
1062 Claussen Road, Augusta, GA 30907 (Formerly Amerisuites)
Hotel amenities
Jameson Suites Augusta
Jameson Suites Augusta
Jameson Suites Augusta
Jameson Suites Augusta
Jameson Suites Augusta
Jameson Suites Augusta
Ranked #9 of 77 hotels in Augusta
4.0 of 5 stars 67 Reviews
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67 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(4)
  • Continental breakfast(3)
  • Fridge microwave(3)
  • Very nice(3)
Traveller rating
    32
    16
    8
    6
    5
Only show reviews for Family (26) | Couples (13) | Business (15)
Date Rating
NorthAmerica
Top Contributor
79 reviews 79 reviews
Reviews in 22 cities Reviews in 22 cities
86 helpful votes 86 helpful votes
“Shame about Hotel's 'new' management”
2 of 5 stars Reviewed 17 December 2011
2
people found this review helpful

We've stayed at The Jameson several times in the past. A few weeks back we were booked to stay at this property for a few nights yet needed to move due to the poor overal status; computers weren't working (and people were endlessly told that the repair tecxh was due in later that day - never happened), rooms weren't clean (no fault of maid service --- they need a DEEP cleaning); carpets throughout were just filthy filthy.

It's apparent that the new management is unfazed by the lack of resources to be expended in keeping this place at a desired standard ... or they are lowering their own standards for this hotel.

We left and stayed at tanother hotel nearby (where we've actually stayed before) and all was fine.

Several weeks after this we were booked to stay at The Jameson again .... we kept the reservation and were NOT thrilled ... nothing had changed (and somehow was even worse --- alrms were going --- bunchs of workers in rooms quite noisy): the computers were still not functional (and YES 'that' same line about the tech arriving later to fix was espoused) .... and on it went

Last time AND this time we attended a nearby hotel where we had stayed before to use their hotel business centre .... we have now moved our business to that property. They took care of us properly and civiliy .... we shall take care of them.

Btw ... even the staff at The Jameson misses the previous mangement team.

What a shame

Room Tip: Back of hotel away from highway IF possible ---- not great windows permitting traffic noise
See more room tips
  • Stayed November 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“The BEST”
5 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

Exceptionally laid out rooms with loads of space. The décor is fresh with a flat screen (extensive cable channels) and nice living area with sofa. Two good areas to do paper work and to put on makeup. Ideal for a woman business traveler. The bed was very comfortable with luxurious linens. Immaculately cleaned by housekeeping every day.

The apartment size frig/freezer and area to store snacks was much appreciated for my extended stay.

I always felt safe in the room and the parking area is well lit and secure.

The hot breakfast is very good and the dining area large and well maintained.

The staff here is exceptional. I was always greeted with a warm, welcoming smile each night I returned. They truly make you feel like you’re at home. Anything I needed they took care of it immediately and with a smile!

I go to Augusta 4 times a year for 11 days each trip.... won't stay anywhere else!

Hope you’re lucky enough to run into Megan and Joe during your stay.

(Jameson management take note: Megan and Joe are great assets.)

(I was a bit surprise to read another’s review about lack of space and it not being spectacular… I found the room to be Huge for my needs (all 11 days) and was very pleased with the décor. Perhaps an apartment would have been a better choice for them.)

Room Tip: Rooms on the front face the woods.
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jameson Suites Augusta GA General Manager, General Manager at Jameson Suites Augusta, responded to this review
6 December 2011
Dear Solobusinesswoman,

Thank you so much for recognizing us in this amazing review! I am thrilled that you had such a wonderful stay and I am especially grateful to you for acknowledging the superb staff of the Jameson Suites-Augusta. Please come back to visit us; there is nothing like using that large space to apply makeup while checking e-mails!

General Manager
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Summerville, South Carolina
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Completely refurbished hotel at great prices for the area.”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

I have slept several times at this Jameson Inn & Suites. This hotel has been completely refurbished and is, therefore, for all practical means this is a "new" hotel. The rooms are excellent and spacious, as well as clean. The grounds are well-kept with a large parking lot area. The hotel is facing Interstate 20 and is very near several good restaurants. I would recommend this hotel to business as well as leisure travelers.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jameson Suites Augusta GA General Manager, Manager at Jameson Suites Augusta, responded to this review
29 November 2011
Dear cbern648,

Thank you for your kind and much appreciated words of compliment to our humble hotel. We strive to make every guest feel like family..."wanted and needed." If you find yourself in the area in the future please feel free to reach out to us...we will pour the coffee!
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Oshkosh, Wisconsin
1 review
1 helpful vote 1 helpful vote
“Home away from home”
4 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

My mother and I stayed at the hotel for a couple of nights while she prepared for a move. The room was not spectacular, but served us. The extra space for sofa and fridge was not as large a space as I had planned, but our needs were met. The staff made this a great place to stay. The front desk staff knew us and greeted us by name with each coming and going. Everyone was always willing to help, even anticipating some of our needs, or possible needs. There was always a smile and friendly conversation. It did not matter what a person's job was, he or she was there for our needs. A woman with a cart full of room supplies even pulled out of an elevator so we could use it first. That was a first for me! The hotel itself seems above average, but the first rate service bumps it up higher. Thanks for making us so comfortable.

  • Stayed September 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jameson Suites Augusta GA General Manager, Manager at Jameson Suites Augusta, responded to this review
22 November 2011
mamanori,

Thank you for your kinds words about our hotel and our team members here at Jameson Suites Augusta! We pride ourselves on providing the BEST customer service here in Augusta and your comments are very meaningful to our team.

We strive for continuous improvement; thank you for your comments about our team member stepping away from the elevator to accomodate you. We will personally recognize that associate and use your review as an example for all of our team members. It is a standard we are all proud to live up to.

Once again thank you so much and we look forward to seeing you again soon!

Jameson Suites Staff
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Bella Vista, Arkansas
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
61 helpful votes 61 helpful votes
“Loved this hotel”
5 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

We booked our room through Hotwire and was pleasantly surprised how nice this place was when we arrived. The hotel we stayed at the night before when going thru Memphis had been horrible and this place was luxury compared to it. The hotel was very clean and the staff always friendly. The room has a nice long table for your clothes and for your computer. There is a nice size refrigerator in the room as well, also has a freezer (nice size like 5 feet tall, not a mini fridge). We were able to keep our toddlers milk in there as well as 2 liters (on their side) and other colas. They also had a microwave and coffeemaker in the room. We had a king size bed and the room also had like a sectional that made into another bed. So plenty of room. The breakfast was nice, my only complaint there would be the eggs tasted like they had been from powder and rehydrated. Other than that everything was great. We will definitely stay here again when visiting family.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask felinefine12 about Jameson Suites Augusta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jameson Suites Augusta GA General Manager, Manager at Jameson Suites Augusta, responded to this review
23 November 2011
felinefine12,

Thank you for such a positive review! Hotwire does offer some GREAT deals for our hotels. We are happy you were pleased with your accomodations and view us as a "luxury hotel".

Your comments will be very helpful to travelers with small children and those who are looking for that bit of extra space that regular rooms do not provide.

If you are ever visiting the area during a week day please come down and try our deluxe breakfast where we serve delicious cheese omelettes in place of scrambled eggs which are served on weekends.

Thank you again for your kind words and we'll see you again on your next family visit the area!

Sincerely,
Jameson Suites Staff
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Additional Information about Jameson Suites Augusta

  • Jameson Hotel Augusta
Address: 1062 Claussen Road, Augusta, GA 30907 (Formerly Amerisuites)
Price range (per night):* INR6,298 - 8,137

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