I came to Augusta for just a few days and chose this HGI. The property is new and very clean. The lobby is beautiful and comfortable.. and they have fresh cookies out every evening! Really nice for a short getaway. The staff was also very friendly and helpful. I would definitely return here!

Everything about the HGI felt new and clean, from the carpeting to the paint to the pool towels.

The lobby is very accommodating for finding a quiet spot out of your room to read a book, watch tv, or have one of the warm cookies set out every evening. The pool was clean and warm. The internet in the business center was free, as was printing.

We had 2 queen beds with an outer sitting area. There were two televisions, one bathroom, and the outer sitting area had a sofa. There was an in-room refrigerator. The beds have adjustable firmness. Very nice!

The staff was so kind. We had a minor maintenance issue (nothing predictable; we needed fresh batteries) but what was surprising was how quickly they arrived to address it. Some hotels have an hours-long wait for the maintenance department to arrive.

The buffet breakfast is very good. We had fresh fruit, yogurt, juice, coffee, milk, muffins, bagels, toast, cereal, eggs, bacon, sausage, and potatoes. You can make your own waffles. There are also other options if you talk to the chef. He/she can set you up with chicken fried steak, fried eggs, and maybe even French toast. We ate there every morning since there was something for everyone.

The hotel is off of I-20. It's about a 10 minute ride to the center of Augusta, but it's a direct route. There is a Mexican restaurant next door, but I would probably drive to everywhere else, even if it was just the Krispy Kreme down the street, since it is a busy street

My boyfriend and I stayed at the Hilton Garden Inn Augusta and was pleasantly surprised. The hotel exterior and interior is well kept and very clean. The lobby has Southern charm. The hotel staff couldn't have been more helpful. They were very friendly and accommodating. Convieniently located in a prime location off of Washington Road. Plenty of restaurants, shops, coffee houses, gas stations, hotels, banks etc. Complimentary Wi-Fi was a plus. Plenty of cable channels to watch. The rooms are large. Our room had a whirlpool which I used. It was amazing. The beds are very comfortable. We found it challenging to get out of it. The cooked to order breakfast adjacent to the lobby was delicious and inexpensive. I would recommend this hotel to any family staying in Augusta GA. The next time we're in Augusta, this will be our home away from home.

This HGI property is right off I-20 in Augusta, well-located, near gas stations, a host of restaurants, Starbucks, and a liquor store behind the property. The rooms are well-appointed, clean and fresh. The adjustable beds work as advertised and were a great sleeping experience. Tolietries are upscale Neutrogena products in generous-sized bottles. Air conditioning was excellent--kept the room comfortable on a unusually warm day in November.

I was tremendously impressed by the front desk's handling of a maintenance problem in my room. The water pressure was unacceptably low in the shower, especially for a late afternoon. I was immediately moved to another room at my request, and the engineer on duty came by to personally apologize for the problem--he gave me coupons for a complimentary appetizer and drink at the restaurant. This was over and above--something I would expect from a higher-end brand--well done and thank you very much!!

The indoor pool was clean, with large towels provided in the area. The business center was well-appointed with up-to-date PCs and printers. Wireless connections were strong all through the property.

The prices for alcoholic beverages at this property are excessive--$8 for a mixed drink and $5+ for a beer--no draft beer available. Save your bucks and walk to the family owned liquor store behind the property if you must have an adult beverage. The breakfast food was good, served by friendly staff.

I noticed local law enforcement patrolled the parking lot pretty frequently--that's a nice feeling to have--please have your management contact the local Sheriff's Office to ask them to continue the practice--it reflects well on your property.