I was in Augusta GA for a Basketball Tournament, so we rented a room from Sleep Inn on Claussen Rd with a visa credit card. I have no complaints about the condition of the room. However, when I checked out at 10:30 a.m., my receipt only reflected the correct amount of service which was $73.00.
Later that night I checked my online banking statement, which revealed 3 additional charges pending from Sleep Inn without prior authorization. I contacted Management and they avoided my phone calls, did not give any explanations, told me they were working on it and to call back in a week, and even received rude conversation from the desk clerks. Management is very unprofessional in my opinion.
The stay was nice but again; don’t use your credit card!!!!!
It took my bank to over turn the extra charges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC