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Hawthorn Suites by Wyndham Augusta – reviews, photos

2.5 of 5
4049 Jimmie Dyess Parkway, Augusta, GA 30909
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Hawthorn Suites by Wyndham Augusta
Hawthorn Suites by Wyndham Augusta
Hawthorn Suites by Wyndham Augusta
Hawthorn Suites by Wyndham Augusta
Hawthorn Suites by Wyndham Augusta
Hawthorn Suites by Wyndham Augusta
Ranked #5 of 5 Augusta B&B and Inns
2.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    1
    0
    4
    6
    8
Date Rating
1 review
“RIDICULOUSLY LOUD, DIRTY, RUDE SERVICE”
1 of 5 stars Reviewed 12 February 2012 via mobile

Literally the worst hotel experience I've ever had, and I've stayed in some pretty bad motels before. My husband and I stayed in a two-room king suite. The room was okay for the price but everything else was awful. The first night I woke up at about two am to what I thought was hammering. It wasn't. It was the people next door having very loud ..x all night long. The walls are so thin you can hear everything! And when I call down stairs after two hours of this, they wouldn't do anything. The second night was just as bad but this time it was a bunch of parting men. To top it off the "breakfast" is terrible: a very small selection of old, cold, previously microwaved food. There were bags of trash left in the lobby just out in the open our entire stay and the staff was rude. DO NOT STAY HERE!

  • Stayed February 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask lewteresa about Hawthorn Suites by Wyndham Augusta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pawleys Island, South Carolina
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Dirty and cheap”
2 of 5 stars Reviewed 1 December 2011 via mobile

This hotel was dirty and smelled foul. The halls were dim, the room and entire hotel smelled "off".
Breakfast was cheap donuts, coffee, rubber eggs and cold sausage. Juice tasted spoiled, spit it out after first taste.
Only cold cereal and grits, no oatmeal.
Later, realized why I was sneezing constantly. the place was full of dogs!

  • Stayed November 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Traveled56 about Hawthorn Suites by Wyndham Augusta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 review
“Great little get away.”
5 of 5 stars Reviewed 26 September 2011 via mobile

We were very pleased. Room was very clean and beds were very comfortable. I was a little worried after I read some of the reviews but glad I went with this hotel. Staff was nice and took care of anything we needed with a smile.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mgrant3 about Hawthorn Suites by Wyndham Augusta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina
1 review
“Find A Better Place to Stay”
2 of 5 stars Reviewed 24 September 2011

My reservation clearly stated Non Smoking Room. Checked in. No microwave. No iron or ironing board. Two TVs, neither one worked. No alarm clock. I went to the front desk to complain. Got one TV to work (missing cable box). But the remote controls did not work. Brought me an ironing board and iron. Could not find a microwave oven. Finally, they asked if I would like to change rooms and I indicated I would as long it was non smoking and they indicated I was currently in a smoking room, so no problem to move me to a non smoking room. Moved to a different room, allegedly non smoking room. It reeked of smoke. I went back to the front desk to confirm that I was in a non smoking room and I was told 2 or 3 times it was a non smoking room. In fact I was told that all the rooms on that end of the hall were non smoking. But they agreed to re-sanitize the room. They did and that helped the smoking odor. I was traveling with a co-worker who is a smoker and requested a smoking room. They put him right across the hall from me in what I was told was the non smoking area. So much for non smoking area. I opened the dishwasher and found an ash tray. You have to wonder why you need an ash tray in a non smoking room. My co-worker's smoking room had signs in it indicating they were non smoking, interesting enough the signs were right by ash trays. Got up the next day for the continental breakfast and no coffee. Who does not have coffee first thing in the morning? I was in the hotel for over a week and as the days went by, the smell of the smoke slowly came back. Hotel is very noisy. I also did the "bug" test. There was a dead beetle on the floor of the bathroom in my room on Monday. I left it. Thursday it was still there. We finished our work early and checked out early. We gave the hotel notice we were leaving and confirmed that there would be someone to give us our receipts when we checked out at 0500 the next morning. Went to check out, the computer system was down and we could not get our receipts. We were assured that the system would be up and we would get our receipts that day via email. Each of us left them with a phone number and email address to get our receipts. I called once we got home and they had lost the paper we wrote our email addresses on. I gave them my email address again and was told they could not email the receipts until the next day when the manager got back in. Finally, late the next day we got our receipts, from a Hotmail account. One has to wonder why they had to wait on the manager. One final observation, the high speed internet access ran slower than dial up.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask CRM54171 about Hawthorn Suites by Wyndham Augusta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
“Mixed Feelings”
3 of 5 stars Reviewed 27 February 2011

I traveled as a chaperone for a crew club this past week and we stayed at this hotel.. First of all I thought the staff was great..The kids rowed past the alloted time that breakfast was served and they did keep the kitchen open and served them a large, filling breakfast every day..We needed towels, we had towels. Needed to change a room, not a problem..I had no problem with the staff all. The rooms were very comfortable and able to sleep 4 or 5 comfortable..I did feel uncomfortable a few times with some younger military men there..I respect our military immensely as they sacrifice their lives to protect us but I do have a problem with young men keeping their doors open, drinking beers and watching our teenage girls go up and down the hall way to their friends room...I was uncomfortable letting the girls leave our floor unattended and wouldn't allow it. If I was an adult traveling with adults and needed a place to sleep or was attending Military ceremonies this hotel is great. Otherwise, It was fine for our needs as we only needed a comfortable place to sleep.I.Out all day and most of the early evening..

  • Stayed February 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hawthorn Suites by Wyndham Augusta

4049 Jimmie Dyess Parkway, Augusta, GA 30909
Price range (per night):* INR3,622 - 5,016

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