Horrible. That describes the experience. Got there and was charged $15 more because we were four people and the rate "was for only two people", according to them. The door didn't lock and had to push very hard to close it. The room was non-smoking, but the cigarette smell inside was just nasty! The bathroom door was not properly aligned and you could see through. Half the channels on the tv couldn't be viewed due to poor reception. Mattresses and pillows were hard. Towels for only two people. The stair way leading to the second floor had graffiti on the wall. I got there late and couldn't wake up early enough to leave that nasty place. I was glad I was heading to a Hilton Garden Inn. Not worth it at all and I don't recommend this hotel (more like a motel) to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 July 2010
Thank you for your recent comments about our property. We apologize for the confusion on the rates. If you booked a reservation for 2 people and showed up with four people, there would in fact be an extra charge for the additional people. Many hotels offer pricing for 1 person and charge an additional amount for every additional person. There are other hotels that allow you to put up to 4 people in a room for one flat rate. I would advise every traveler to enter the total amount of people that you are traveling with to avoid being frustrated upon check in when you find out that you need to pay an additional person charge.
We certainly hope you brought you concerns to the attention of our staff. We can assure travelers that if an issue arises during your stay, we will do everything we can to accommodate your request. We did have some locals that decided to display their art on our wall. We have addressed this and issue is resolved.
Again, thanks for your comments and we hope you give us another chance to serve you and your family in the near future.
Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC