My friend and I stayed at this hotel twice during the month of January 2012. The hotel is beautiful, clean and located in a good section of town and the buffet breakfasts and dinners are impressive. However, more than this, the staff was incredible. Marcela (the concierge) was exceptionally helpful and went out of her way to accommodate our many requests. The bell hops were friendly and interested in making our stay comfortable and interesting. The most amazing thing that happened was that I dropped my wallet in the hotel van to the airport but did not realize it until I went to pay our exit tax. In a panic, I called back to the hotel and they were amazing. The front desk staff got the description of the driver and with the help of the bell hops tracked down the driver who was already on his way back to the airport with another quest. Before I knew it they had returned to the airport with my wallet in hand! I sincerely doubt this would have happened with many other hotels.
- San Pedro Sula Intercontinental
